Reply
Regular Contributor
Posts: 68
Registered: ‎08-16-2009

Netgear R700, IPv6, and losing internet connection

Looking for a little help here.  I have two routers, an Asus RT-N66U which runs great, IPv6 is fine on it, and it reboots with no problem with IPv6 enabled.

 

On the other hand, I have a new Netgear R7000 that loses its internet connection when rebooted or power-cycled only when IPv6 is enabled and in use.  IPv6 itself works fine, but if the router needs to be rebooted and/or power-cycled, then when it comes back up it has no internet connection.  There are two ways of getting the internet connection back when this happens, either doing a factory reset and manually reconfiguring the router, or resetting my cable modem.  If IPv6 is disabled, no problems with reboots and/or power-cycling, the internet connection is never lost.

 

I have an Arris TM722g cable modem that is working really well, no problems with it.  And, like I said, the Asus RT-N66U doesn't have this problem at all, IPv6 works very well with it.

 

Just wondering if anyone else has seen this problem, since Netgear says this is an unknown problem, and this is the second R7000 that I've had that shows the same problem.  Which leads me to believe that I'm probably not the only person to experience it.  I can work around it, but IPv6 should just work without needing to perform gymnastics *smile*.

 

Any help out there?  Anyone else experience this problem, or a similar one?

 

Thanks very much.

Connection Expert
EG
Posts: 42,037
Registered: ‎12-24-2003

Re: Netgear R700, IPv6, and losing internet connection

FWIW, seen some posts about issues with Netgear routers and IPv6. Have you tried updating it to the latest firmware available on the manufacturers website ?

Regular Contributor
Posts: 68
Registered: ‎08-16-2009

Re: Netgear R7000, IPv6, and losing internet connection

[ Edited ]

Yes, I do have the latest firmware.

 

Thanks.

 

Can't believe that I made a typo in the title of the thread....R7000, of course.

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

The R7000 and I think most Netgear router trying to use IPV6 will lose IPV6 connectivity when the Comcast lease expires. Do a hard re-boot and it will work until the lease expires again.

I have spent almost a week with the Netgear support script readers and get the same answer, none that makes sense.

I am just leaving IPV6 disabled until Netgear and Comcast can get their acts together. Netgear being the biggest problem.

Regular Contributor
Posts: 68
Registered: ‎08-16-2009

Re: Netgear R7000, IPv6, and losing internet connection

[ Edited ]

Hey, thanks...my problem has nothing to do with expiring IP address leases.  My problem is only related to power-cycling or rebooting my router with IPv6 enabled.  I don't know if all Comcast users experience this, but I've had this confirmed by other Comcast users with R7000 routers, so it isn't just me *smile*.

 

And Comcast IPv6 worked just fine with my Asus RT-N66U for about a year with no problems, other than one or two firmware versions that screwed up IPv6 functionality, but I could always go back to a working version.

 

Right now I'm using DD-WRT firmware, and that's working really well for me.  The lack of CTF (hw acceleration) is not a problem for me at the download speeds that we get from Comcast here in Santa Cruz (slow compared to most other areas), and IPv6 isn't implemented yet, which is okay for the time being.  But DD-WRT is very fast on the R7000 for wired connections and routing, and the wireless coverage and speed is great.  And the web admin interface is much better than Netgear's, as well. Highly recommended at this point!

 

Netgear is rumored to finally be releasing new firmware at the end of the month (February), so we'll see how that looks when and if it arrives.  Until then, no complaints about DD-WRT firmware.

Contributor
Bill57
Posts: 12
Registered: ‎02-05-2013

Re: Netgear R7000, IPv6, and losing internet connection

Same problem or darn close to it!

 

When rebooting these routers all with latest FW and using  SW_REV: 7.6.59M.SIP.PC20
MODEL: TM722G

 

WNDR4700

R6300V2

R7000

 

I also brought this up to Netgear while BETA testing these for Netgear.

 

The problem I see or have Is when a router is rebooted or Power cycled for any reason You no longer are able to pull A public IPV4 or IPV6 until you remove WAN cable for a few seconds then reconnect.

 

I first reported this to Netgear durring the WNDR4700 Beta test. They responded with some lame answer blaming too many request to comcast server.

 

I then reported same as above with R6300V2 in January 2013 durring it's beta test and nothing from them. Once again in Jan 2014 with another dual core FW test and still nothing.

 

I also contacted them again in late December 2013 when I bought a R7000 and HAD EXACT SAME problem.

 

This Sunday I bought a Linksys WRT1900AC guess what? No Problem with this issue. You could reboot or power cycle and be back on line with IPV4 and IPV6 with in minutes.

 

I've since dumped my R7000 and just yesterday returned the WRT1900ac only because of it lacking some features I was use too and now using a R6300v2 with latest FW and same problem once again.

 

I would suggest someone at Cable Labs and or Comcast Corperate  Take Note and Light a Fire under Netgear and Or remove their products like their gateways from your supported list until such time as you both come up with a solution.

 

Have Great Day

 

 

 

 

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R700, IPv6, and losing internet connection

Are you still running into the same problems, RogerSC?

 

I have a Netgear R7000 Nighthawk myself, with firmware version 

1.0.3.24_1.1.20 installed on it (Netgear's own firmware - not a third

party one such as DD-WRT) - and I haven't had any problems at all

such as the ones you say you've been running into.

 

The best thing to do is to always keep your router up to date with the

most recent version of whatever firmware you may have installed on

the unit - whether it be the genuine firmware from the manufacturer

of the router, or a third party firmware such as DD-WRT.

 

Hope this helps you out a bit..

 

 

- Jeff -

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R700, IPv6, and losing internet connection

Hi Jeff.

Not trying to hijack, but rather tell you the problems I have with IPV6 enabled.

I also have the R7000 with the same firmware you have. Am using a Motorola 6141 modem.

After that firmware update I still can't have IPV6 enabled for over 3 days as everything associated with the internet starts to degrade to the point the internet is almost unusable until I disable IPV6, then everything is back to normal. I have tried every way possible listed in the drop down menu with the same results.

NetDog, one of the Comcast engineers is in contact with Netgear so they are aware of the problem, but like everything else Netgear support does, there may be a lot of deaths from old age before Netgears gets anything done. They are by far the worst tech support I have ever delt with.

I really like everything about the R7000, features, range, the way it looks etc.

Just hope Netgear gets their head out of the sand or wherever they have it and get this thing fixed. It's been many many months and so far nothing has been done about this problem

I know it's not just the R7000 having problems as I have friends who have the R6300, R6200, R6250 79AV and older routers with the same problem, which shot down the theory about it could be a Modem to router thing. There are 3 differernt brand modems that I know of, so the only common thing is the Netgear routers.

I am glad someone with a Netgear is not having these problems, you are very lucky.

 

 

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R700, IPv6, and losing internet connection

What settings are you using for your IPv6 when you set up your Local Area Network (LAN)?

 

Are you using "Auto Config" or "Use DHCP Server"?

 

I have my IPv6 set to "Use DHCP Server" to designate addresses for any IPv6 compatible

device hooked up to my Local Area Network (LAN) via either a wired connection or a

wireless connection (depending on whether or not I've either run CAT-6E wiring to 

where they're located or am using USB 2.0 or USB 3.0 wireless adapters for them

to connect to the network I've got set up).

 

If you're presently using "Auto Config" - try changing over to "Use DHCP Server".

 

That might just resolve the issues you're experiencing.

 

Let me know how things work out, okay?

 

 

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R700, IPv6, and losing internet connection

Just ran a speed test on speedtest.comcast.net - used the San Jose, CA server as my

test point, got download speed of 119.9Mbps and upload speed of 11.64Mbps over IPv6..

 

You really ought to consider trying out the suggestion I made in my previous reply -

that is, changing your IP Address Assignment settings in the LAN Setup area from

"Auto Config" to "Use DHCP Server"...

 

I've had my unit up and running for two weeks now, and have had absolutely no problems

whatsoever. Plus, all of my devices successfully get both an IPv4 address and an IPv6 address..     :smileyhappy:

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R700, IPv6, and losing internet connection

In case you're wondering what I'm using for equipment here on my end,

I've got a Cisco DPC-3008 (now distributed by Linksys / Belkin) 8x4

cable modem  ( 340+Mbps max download capability, 120+Mbps max

upload capability - currently on BLAST service, with 105+Mbps [usually

average 115Mbps to 120Mbps] download speeds and 10Mbps to 20Mbps

upload speeds [usually average about 12Mbps to 15Mbps - but it's okay

for the upload speeds to be slower than the download speeds, unless

you're trying to send a large file such as a high-resolution medical x-ray

or MRI to a doctor or medical facility, in which case one would be better

off with something like Metro Ethernet, with its much higher download

and upload speeds due to it being based on an entirely fiber-optic network] ),

which is connected to my Netgear R7000 Nighthawk 802.11AC router.

Two systems (1 desktop and 1 laptop) are connected to the router directly

via a wired 10/100/1000 Ethernet switch - the other two desktops are

connected via Netgear A6200 USB 2.0 wiress adapters, and my printers

(a Hewlett Packard Officejet Pro 8000 and a Hewlett Packard Officejet Pro 8100)

are connected via their own internal wireless networking adapters (the HP

Officejet Pro 8000 connects to my 2.4gHz network in 802.11G mode, and

the HP Officejet Pro 8100 connects to my 2.4gHz network in 802.11N mode).

The only glitch I ran into was with my printers, which I had to completely

reset and enter all of the new information from my new configuration into -

as both of them were previously connected wirelessly to a Netgear WNDR4500

router  ( maximum speed on both the 2.4gHz network and the 5gHz network

was 450Mbps per side - the Netgear R7000 Nighthawk can do up to 600Mbps

on the 2.4gHz side with compatible adapters that use 256-QAM modulation

on the 2.4gHz frequencies, and can easily do 1.3Gbps on the 5gHz side with

compatible 5gHz adapters that use three-stream signal transmission and reception

[the Netgear A6200 USB 2.0 adapters are two-stream transmission and reception -

which limits them to roughly 867Mbps to 900Mbps speeds, but that's still a 

heck of a lot faster than the maximum 600Mbps that a 256-QAM modulation

on 2.4gHz 802.11N can achieve!] ). Besides having to reconfigure my printers -

I've had absolutely no problems at all!     :smileyhappy:

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R700, IPv6, and losing internet connection

I have had the IPV6 set for auto detect, DHCP, auto config and about everything in between, still the same problem.

As far as any hardware connected wireless, I have a HP printer, Droid cell phone, iPad2, Visio smart TV and they all work fine with IPV6 enabled for about 3 days. After that, anything that has to do with the internet degrades to where it's almost impossible to use. Disable IPV6 and all is golden again.

I use only Cat6 cable for the modem, router and computer wired connections.

What the last firmware update did was fix a problem I had with my smart TV and Netflix. Before when IPV6 was enabled, I couldn't access Netflix. I called Visio tech support told them the problem and the tech said "you are using a Netgear router aren't you" He said they were in contact with Netgear about the problem. The last update from Netger fixed that problem.

My neighbor was away for 2 weeks so I borrowed his Asus router (don't remember the model) and hooked that up to my system and enbled IPV6. Worked great for those 2 weeks, not one problem.

When he got back I hooked up the R7000 and the trouble returned.

This is not only happening on the R7000, it did the same thing with the two previous Netgear routers. A R6200 and a 79AV router so it is a firmware problem with Netgear routers which they have known about for a very long time and don't really care about it all that much. After all,they already have our $$$.

I am going to wait a couple more months and if Netgear doesn't get their act together and give me what I paid for, I will sell the R7000 to someone who doesn't care or even know about IPV6 and buy a new Asus brand router.

I have been a fan and user of netgear products for many years, but that loyalty will end unless they get something done to fix this problem. The net is full of complaints about this problem, so I know it's not just me.

Thanks for your input and as I said before, you are very lucky you don't have the problem that most of the users on Comcast have with the Netgear routers when enabling IPV6.

Have a great weekend:   smileycool:

 

 

 

 

 

Contributor
Bill57
Posts: 12
Registered: ‎02-05-2013

Re: Netgear R7000, IPv6, and losing internet connection

This is a link to a Netgear thread I started describing the on-going problem with Netgear Routers & IPV6. It makes no difference which IPV6 setting is selected pick one, enable it, reboot netgear router and wait until the cows come home and you never get a IPV4 IP or IPV6 IP. YET a Linksys WRT1900ac works out of the BOX.

 

http://forum1.netgear.com/showthread.php?t=89422

New Visitor
Posts: 2
Registered: ‎01-26-2009

Re: Netgear R7000, IPv6, and losing internet connection

[ Edited ]

Same thing here, but with a Netgear R6300 v1.  We had IPv6 enabled so our Xbox Ones didn't give the "couldn't get Teredo address" error.  Ever since we enabled it, we were having to send refresh signals to our modem several times a week.  Comcast thought it was a modem issue and long story short, we're on our 4th modem (3 different types) and they all do it.  Finally did some digging and found that it's a Netgear issue, and that just yanking the WAN cable for a few seconds would get it working temporarily.  Disabled IPv6 on the R6300 and haven't had a problem since... but no more IPv6 addresses on our Xbox Ones now.

 

I really don't want to have to do it, but I'm considering dropping the money on that Linksys or the Asus RT-AC68U.  It's crazy that on Netgear's forums, they seem to be completely ignoring this problem, which seems to cover a pretty broad range of their routers.  Other than that, I've been pretty happy with their products.

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Just a update on my problem with IPV6.

Had a "2nd level" tech call me from Netgear about the IPV6 problem with most Netgear routers.

His only solution was for me to download and install a beta firmware from Netgear.

He wanted me to fill out a beta release form stating that if the firmware bricked and made my R7000 router unusable, that Netgear is only liable for $1.00. Sure, like that is going to happen!!!

Eventhough there are hundreds if not thousands of complaints about this excact problem, he seemed oblivious to the problem and I could tell he wasn't putting much thought into it.

I have set a date of July 1st that if Netgear can't or won't get there head out of the sand and fix this widely know problem with their routers, I will be buying a Asus router.

I really like the R7000 router, but Netgear doesn't seem to care about a known problem that is effecting many, many of their customers. In my case prior customers.       

 

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Seems kind of weird that so many people are having problems 

with the Netgear R7000 (aka Nighthawk) router on Comcast

when it comes to IPv6..

 

Kind of makes me wonder if the router has been correctly set

to "Auto Config" without any changes to the other key settings..

 

I have my router set to "Auto Config" for IPv6, and the LAN is

set to use the router's built-in DHCP to provide network addresses

to each of the devices on the network in my residence - and, as of

yet, I've had absolutely no trouble with IPv6 at all, with IPv4 also

running rock-solid stable too...

 

Maybe folks need to consult the user guide a bit more in-depth 

if they're continually running into problems - the other option is

to get an experienced wireless networking specialist or technician

to do the setup, although there may be some type of fee involved

for his or her services....

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

I agree it is very weird.

I do set my router just like you said you set yours up with "auto Config" for IPV6 and the box checked for "use router as DHCP server" and it works fine for a few days. I have also set the IPV6 to "auto Config" and "DHCP" with the same results.

I can actually tell ahead of time when it's going to start acting up before it does, by going into cmd and ipconfig /all and see when Comcasts lease expires. If it says it expires at 0815 and so many seconds you can count on it starting to act weird a few seconds after that time. I have done that 3 different times to make sure. I can set the router to disable IPV6 and everything works fine again.

I can also pull the cat6 cable from the SB 6141 modem to the router for 5 to 10 seconds to reset the router and it's  fine again until the lease expires, then it's back in the weird cycle again.

Is this all a Netgear problem? maybe not, but Netgear is the only one that seems to be avoiding trying to get a handle on the problem and getting it fixed. Comcast engineers have been in contact with Netgear, but they seem to be having the same problem the rest of us are having.

One thing that really has me confused is it's not just the R7000 having the problem. From the forums and threads I have read it's almost every model router that Netgear has made with the IPV6 feature that has the exact problem. Wheres the connection?

As I said before I really like this router. I get range and features that I didn't think was possible with a home router.

I hate to dump it, but when something is advertised to work and doesn't for as long as this problem has been going on it makes me wonder if they will ever get it fixed.   

 

 

 

Bronze Problem Solver
Jim721
Posts: 2,748
Registered: ‎12-05-2010

Re: Netgear R7000, IPv6, and losing internet connection

It's a firmware bug when the IPv6 lease expires for some reason the router is unable to obtain another one. A reboot should get you a new lease but only to expire again and IPv6 is again lost. There was a issue with the Asus N66U doing that awhile back but has since been fixed with new firmware. I would agree though Netgear is dragging there feet with a fix not cool for the ones that have spend $200.00 on a flagship router that don't work right.
Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Thanks for that explanation as that is eactly what's happening.

I hope Netgear does get their priorities straight and get this problem fixed.

I guess  the IPV6  problem is a lower priority than say, being able to turn the LEDs on and off, getting Netflix to work on some smart TVs, they had a firmware update V1.0.3.24_1.1.20 about a month ago that fixed those problems, So it's not that Netgear isn't listening to someone.

The R7000 Nighthawk is a great router, Netgear support not so much.

 

New Visitor
iureport
Posts: 1
Registered: ‎05-02-2014

Re: Netgear R7000, IPv6, and losing internet connection

Same exact problem here.  At least misery loves company.  Thanks, Netgear.

Contributor
Bill57
Posts: 12
Registered: ‎02-05-2013

Re: Netgear R7000, IPv6, and losing internet connection

I was contacted by Netgear and they provided me a R7000 with debug firmware. The problem has been resolved with the R7000 and a future FW update will include this patch.

Contributor
Bill57
Posts: 12
Registered: ‎02-05-2013

Re: Netgear R7000, IPv6, and losing internet connection

The same patch will be part of a maintence update for the R6300v2 too.

New Visitor
Posts: 2
Registered: ‎01-26-2009

Re: Netgear R7000, IPv6, and losing internet connection

I gave up waiting for Netgear to get their act together.  Picked up an Asus RT-AC68U and it has been rock solid, with open NAT and IPv6 on all three Xbox Ones and zero freezes thus far.  I'm glad to see that they may be updating the firmwares for the older units though...  so maybe I can sell the R6300v1 that I have with a clear conscience.

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

I was going to buy the RT-AC68U this weekend as like you I got tired of Netgear saying there was no known IPV6 issues and no input from comcast for about 3 months.

I will wait now for the patch/FW update and see what happens. Knowing Netgear, it could be months before it's actually released to everyone so I still have the RT-AC68U on my next to buy list.

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Ok.. According to the downloads available

for the Netgear R7000 "Nighthawk" router,

the latest firmware is V 1.0.3.56_1.1.25,

and it was released on 05/06/2014...

 

Has anyone here who has experienced

problems with their present firmware tried

to download this version and upgrade their

router to this particular release?

 

If so - did it solve your problems with IPv6,

or did your problems with IPv6 continue?

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

I installed that firware update the day it was released and it didn't help the IPV6 problem at all.

I had no problem downloading and installing it. I just used the "search for updates" feature in the routers firmware.

From the release notes it did something if you are Japenese or used iTunes.

At least now there is hope that Netgear got their heads out of the sand or wherever their heads were at and is addressing a issue they have known about for many months.

 

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Bill.

Netgear is telling me that the patch is still in Beta. Have you had any problems with your router since getting the firmware update?

I get a little spooked when they say I have to sign a agreement saying if the patch bricks my router, they are only liable for $1.00.

I have never done Beta testing with any company so don't know what I would be getting into.

 

Thanks.

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Ok, folks.

 

There's another new firmware update for the Netgear R7000 Nighthawk..

 

The new release is R7000-V1.0.3.60_1.1.27

 

Details of this release can be found here:

 

http://kb.netgear.com/app/answers/detail/a_id/25085

 

 

Hopefully this one will finally resolve the issues so many of you are

running into with your IPv6 leases expiring and not auto-renewing.

 

Please feel free to let me know if you still experience problems,

and I will immediately contact Netgear with any issues you 

report to me.

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Alternative firmwares now available for the Netgear R7000 Nighthawk now include:

 

TOMATO, downloadable at http://tomato.groov.pl/download/K26ARM/120/R7000/

 

and

 

DD-WRT, downloadable at http://desipro.de/ddwrt/K3-AC-Arm/24345M/

 

On the DD-WRT builds, the "OLDD" designation indicates that a build uses the older

wireless drivers, which are more stable and provide better support. The "NEWD"

designation indicates that the build uses the newer wireless drivers, which may

provide enhanced operations capabilities, but may not be as stable and could present

issues for certain uses.

 

These might be worth considering if you're still running into issues with Netgear's

own proprietary firmware..

 

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Just have a question on updating firmware.
It says you need to reset the router to default after the firmware update. You would then re-enter all your settings manually. I had never done that or even knew it should be done.
I also see where the firmware 1.0.3.61 fixes the IPV6 problem problem, but don't see it on the NETGEAR download site. Am assuming it's still in Beta.
That would be nice if the IPV6 problem has been fixed because that problem has lingered around much too long with no action being taken by NETGEAR.
Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Don't ask how I managed to find this:

 

http://ftp2.station-drivers.com/index.php/downloads/Drivers/Netgear/Router/R7000/Netgear-Nighthawk-R...

 

 

This hasn't been posted to the Netgear site yet, and may still be a 'beta' (non-final) release -

which means there may still be issues with it that may not yet have been resolved prior to

this date, and may not be resolved until just before its official release date (to be determined -

no word yet when this may be).

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

The other thing you could do is to back up the router settings to a file,

using the appropriate option in the router firmware, and then reload

the settings into the router once you have updated to the new firmware

version.. That seems to work okay for pretty much everyone under

normal circumstances, to the best of my knowledge...

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Would strongly recommend updating to the latest non-beta, official Netgear firmware,

which is version 1.0.3.60_1.1.27 - it appears, according to the Netgear site, that this

release should resolve the issues people have been experiencing with IPv6 disconnects.

 

If you decide not to go with this version, it is strongly advised that you wait for 1.0.3.61

to come out of "beta" stage and become an official release, in case there may yet be

other potential issues that may need to be addressed and resolved.

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

http://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.3.60_1.1.27.zip

 

Latest official firmware release for the Netgear R7000 Nighthawk 802.11AC router

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Thanks for all that info.

I have installed the V1.0.3.60 and enabled the IPV6 to auto detect.

It usually takes about 3 or 4 days for it to start doing strange things so will wait and see.

I will do the backup as you suggested and re-set the router to default, then install the backup.

Thanks again.

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Hope everything works out for you in regards to the router

and the newest official firmware release you've installed.

 

Please keep me advised/posted as to how things go, and let

me know of any further problems you may have in regards

to IPv6 operational capability/capacity or or other features/functions

that do not seem to be working as they should normally do.

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Jeffery.

I have had lease obtained and expired through 3 cycles with IPV6 enabled and no problems.

Before, when the lease expired the first time the trouble would start. It appears that the V1.0.3.60_1.1.27 firmware did fix the disconnect and other problems I had when IPV6 was enabled.

The Xfinity speed tests show IPV4 at 56.98 down and 11.24 up and IPV6 at 55.74 down and 10.55 up. to my understanding that's about how they should be.

Netgear is beta testing V1.0.3.61 that has something to do with IPV6, but haven't heard anything about what it does.

Thanks for all your help, it is much appreciated. 


Jeffrey_Dumond wrote:

Hope everything works out for you in regards to the router

and the newest official firmware release you've installed.

 

Please keep me advised/posted as to how things go, and let

me know of any further problems you may have in regards

to IPv6 operational capability/capacity or or other features/functions

that do not seem to be working as they should normally do.



Jeffrey_Dumond wrote:

Hope everything works out for you in regards to the router

and the newest official firmware release you've installed.

 

Please keep me advised/posted as to how things go, and let

me know of any further problems you may have in regards

to IPv6 operational capability/capacity or or other features/functions

that do not seem to be working as they should normally do.




Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

[ Edited ]

Glad to hear everything appears

to be working out okay for you!!!

Regular Contributor
Posts: 68
Registered: ‎08-16-2009

Re: Netgear R7000, IPv6, and losing internet connection

I was using a debug version of the Netgear stock firmware (1.0.3.57...) where I can both reboot and keep my internet connection with IPv6 enabled, and my mobile devices get IPv6 (which they didn't with previous debug versions). Unfortunately, the full IPv6 fix set didn't make it into the latest (1.0.3.60...), maybe next time.

Regular Contributor
Posts: 26
Registered: ‎08-06-2003

Re: Netgear R7000, IPv6, and losing internet connection

Maybe that will be in the V1.0.3.61 I was reading about.

Since installing the V1.0.3.60 I have had no prolems at all with IPV6 enabled.

 

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Hmm..

 

Are you absolutely certain about that?

 

What issues are you still running into?

Bronze Star Contributor
Jeffrey_Dumond
Posts: 107
Registered: ‎05-11-2012

Re: Netgear R7000, IPv6, and losing internet connection

Good to know the latest update is 

working out okay for you, mopscare!     =)

 

Now if only the other person will let

me know what issues he is still

running into, I might be able to let

Netgear know about the problems

so that they can look into them and

fix them in the next firmware update..