New Visitor
Posts: 1
Registered: ‎02-23-2012

Opening ports on a D-Link router for VoIP phone

I have a D-Link DI-604 model router (wired, not wireless) which I am trying to open certain ports to in order to use my VoIP phone, but it isn't working. It's possible that Comcast may have these blocked, but assuming that's not the case, I'm trying to troubleshoot the issue.


These ports and ranges need to be allowed to pass through:

TCP 1720-1728
TCP 5060, 5061
UDP 5060, 5061 (OR, UDP 1024 and greater)


Also, I'm using Windows 7.

Thanks in advance for any help you can offer!

Networking Expert
Posts: 24,238
Registered: ‎07-28-2003

Re: Opening ports on a D-Link router for VoIP phone

What phone?  What VOIP service?  What is the complete port forwarding setup (i.e. post screen shots of the setup)?  What is the IP address on your phone?  That fact that you are using Windows 7 is irrelevant, the connection is between the router and the phone, your computer is not involved.


Comcast does block some ports, but none of these are on the list (documented here).