08-06-2012 12:33 AM
Ok. I have same issiue. I have tg862 in bridge mode and Dlink 615 has all port fowarding setup. Still can't connect to my whs2011. Any idea? Are the ports(80,443,3389,4125) blocked?
08-06-2012 01:51 AM
Comcast does not block any ports needed for any version of WHS,
What happens when you test it in the remote access control page?
Have you tried it with UPNP enabled on the router and let WHS configure it automatically?
08-06-2012 10:27 AM
My modem is TG862 and router DLink 615E3 running DD-WRT. Dlink does support UPnP and it was working with DSL. My DSL was setup a little bit different. My DSL modem was setup in bridge pass-through mode and router was setup as PPPoE with user name and password. So router was actually getting public IP where is right now TG862 is getting public IP and converting it to 10.x and my network is setup 192.168.x.
You are right WHS does use UPnP, but you can set it up manually as well.
Any other ideas?
08-06-2012 12:42 PM - edited 08-06-2012 12:42 PM
TG862 is getting public IP and converting it to 10.x and my network is setup 192.168.x.
If I'm reading this correctly, that shows that the TG862 is NOT in bridge mode, so you have a double NAT condition.
08-06-2012 01:31 PM - edited 08-06-2012 01:35 PM
The public WAN IP address that is being assigned by Comcast to your connection should be being passed through the TG862 to the D-Link router and not that private 10.xxx one if it were in bridge mode.
Use this number to reach the right people for the job; 1-800-363-2416.
08-06-2012 02:58 PM
Yes, I used that number to call techs.
I have another question. On my router in WAN setup, what option should I choose?
Right now it is " Auto DHCP assinged", when I was doing it with DSL, I had it as PPPoE with uesr/password.
08-06-2012 03:06 PM - edited 08-06-2012 03:08 PM
Hmmm.. I'm surprised. Have you called during regular weekday business hours ? The techs that work in that department are a cut above and very high level !! We refer posters to it here all the time and get nothing but positive feedback about them.
The DHCP setting that you currently have is correct. Cable does not use the PPPoE protocol. Anyway, this will not be a factor for the WAN when the gateway is bridged.
08-06-2012 03:17 PM
My pleasure. You may need to wait a while as Larry is a busy man. You can also try Comcast Steve but he is also very busy. Can't hurt to try calling again during the weekday.
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