06-06-2012 08:35 PM
I can't get this gateway setup. Is this model supported? I see SMCD3GNV (IMS), SMCD3GNV (NCS), but not the SMCD3GN. From what I researched, this is for Rogers? Any help appreciated.
06-06-2012 10:39 PM
If you don't have the SMCD3GNV from Comcast, then I doubt you will be able to get the gateway provisioned. Did you buy the gateway? As far as I'm aware only the SMCD3GNV works with Comcast and it has to be leased from them.
I'm guessing you already called to try to get it provisioned...?
06-07-2012 01:10 AM
Thanks for the reply. I picked up a used one to use as a backup. Guess I'll put it up for auction ![]()
06-07-2012 09:59 AM
Careful, if the box belongs to Rogers (Canadian cable), they might send the Mounties after you...Eh!
06-07-2012 10:15 AM
If the device happens to be listed in CC's database as being stolen / missing, then they won't provision it for service
06-07-2012 02:45 PM
CC's database? How do I check?
06-07-2012 02:47 PM
A customer can't access their internal intranet databases.
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