06-24-2013 05:28 PM
I have a brand new smartphone and I constantly get an error message of "authentication error". It will work briefly when I enter the password when I am right next to the router, but it won't save it. The router is brand new and directly from Xfinity.
Is this an Xfinity router issue or a Samsung Galaxy S4 issue?
Any help would be appreciated.
01-06-2014 05:50 PM
It's a Samsung issue. You can try setting security to just TKIP. (Haven't tried it long enough to see if it's a real solution.) D-Link suggests turning off WMM (Wireless Multimedia Extensions), which works on my Belkin router, but I have no clue how to do it on the xfinity router.
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