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New Visitor
DRN164
Posts: 1
Registered: ‎08-13-2013

Signal Strength

I recently switched to Comcast from another carrier.  My WiFi signal is terrible. I am unable to pick up the signal on my smart phone in various rooms of my very small house.  I did not have this issue with the other carrier.  Is there any solution??

Bronze Star Contributor
Help_Meplease
Posts: 186
Registered: ‎08-06-2013

Re: Signal Strength

Gold Problem Solver
BruceW
Posts: 7,323
Registered: ‎12-03-2007

Re: Signal Strength

If you have a Comcast combo modem/router "gateway" device, be aware that the wireless signal is deliberately weak, among many other problems. See http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Bandwidth-question/m-p/1781040#M182085

Official Employee
Posts: 4,402
Registered: ‎10-04-2008

Re: Signal Strength

The best option get yourself a quality router, call customer service to put your gateway in bridge mode, you'll see the same advice in the links above