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Posted by
New Visitor
Member Since: ‎08-13-2013
Posts: 1

Signal Strength

I recently switched to Comcast from another carrier.  My WiFi signal is terrible. I am unable to pick up the signal on my smart phone in various rooms of my very small house.  I did not have this issue with the other carrier.  Is there any solution??

Posted by
Bronze Star Contributor
Member Since: ‎08-06-2013
Posts: 186

Re: Signal Strength

Posted by
Gold Problem Solver
Member Since: ‎12-03-2007
Posts: 8,766

Re: Signal Strength

If you have a Comcast combo modem/router "gateway" device, be aware that the wireless signal is deliberately weak, among many other problems. See http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Bandwidth-question/m-p/1781040#M182085

Posted by
Official Employee
Member Since: ‎10-04-2008
Posts: 5,535

Re: Signal Strength

The best option get yourself a quality router, call customer service to put your gateway in bridge mode, you'll see the same advice in the links above