Home Networking / Router / & WiFi Gateway Help

turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply
Topic Options
New Visitor
New Visitor
1kmorgan
Posts: 1
Registered: ‎12-26-2011

another kindle fire connection issue

‎12-26-2011 12:45 PM

I have a new kindle fire that cannot connect to my netgear wireless router.  It tries to obtain an ip address but never gets there.  If I assign a static ip address it connects but you still can't go to any website.  I am using wpa-psk security but I don't know what that means or the implications of changing it.  I'd like not to hose access to my router from my phone or laptop.  Thanks much.

Message 1 of 3 (1,798 Views)
Reply
0 Kudos
Web Page Expert
BethKatz
Posts: 5,891
Registered: ‎11-14-2006

Re: another kindle fire connection issue

‎12-26-2011 01:48 PM

Is your router expecting to have the MAC number of the Kindle?

 

Here's a link to Kindle WiFi troubleshooting:

   http://www.amazon.com/gp/help/customer/display.html?nodeId=200690850#password

Message 2 of 3 (1,776 Views)
Reply
0 Kudos
Networking Expert
Baric
Posts: 24,231
Registered: ‎07-28-2003

Re: another kindle fire connection issue

‎12-26-2011 08:41 PM

update the firmware on your router.  Also try wiping the Kindle networking setup and try again.  I would recommend WPA2PSK over WPA.

Message 3 of 3 (1,725 Views)
Reply
0 Kudos