12-29-2010 07:15 PM - edited 12-29-2010 07:16 PM
See if this info from the sticky topics at the top of the forum page helps you;
12-29-2010 07:27 PM
i reviewed this info, the problem is my original password is not working and im very iphone and computer illiterate, so i dont know how to change it, since my other one doesnt work
12-29-2010 08:32 PM
How did you set up the router in the first place? Through the computer connected by a wire?
Are you using the router setup password or the wifi connection password?
01-27-2011 10:15 AM
Here is a plan.
Turn on your PC
Open up your Browser (Internet Explorer)
Type 192.168.1.1 into the Browser Address box and hit enter
Browse into the Router. (tell us ut router make and model and we can figure out the router access uid and pw if necessary)
Navigate to Wireless Security and you should see the encryption type, the SSID or Router Name and the passphrase.
Go into your Iphone and set up the encryption to match that of the router and add in the passphrase.
Then on your Iphone look for the connection with the SSID that you set up on your router and make the connection.
Use the highest encryption you can which would be wpa2 and change the SSID to something unique so that you can recognize your own router.
02-07-2011 10:10 AM
05-15-2013 04:41 PM
For myself the problem was the network key was too long for my iphone5 to accept. I had to go into the configuration page and change the password to something shorter and it worked.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map