07-24-2012 02:30 AM
I have this problem with my Comcast internet service. I have a Motorola SB6121 cable modem connected to a new Time Capsule, and my computer is the new MBPro retina display, base unit.
At first, when I set this up, it was very quick. But now I'm having a problem I had with the previous modem/router (Moto SBG900).
What happens is that often, when I click a link, I'll get an immediate response and see the blue line start up in the URL blank at top of page. It goes as far as the http:// part and then it stops, stalls there for a few seconds (from a second to 10 or 12 seconds, sometimes more) and then completes and renders the page.
What I don't get is what's happening. Why does it start and then pause? I get high speeds for download on Speakeasy and Speedtest.com (sometimes 35 Mbps or more, sometimes just 20Mbps)
Any explanation, help, advice, or suggestion of who to contact, would be appreciated.
07-29-2012 10:46 PM
This sounds like it's having a problem looking up or connecting to a server being used for images, ads, or analytics. It's able to download the main page, but then stalls while trying to access one of these other servers.
When it stalls like this, open the activity window (although I heard this is gone in Mountain Lion) and see if there are any URLs shown with ? in the size column. These are the URLs that it's having trouble accessing.
07-30-2012 04:21 PM
Have you tried opening System Preferences and click on Network and then assist me and run a diagnostic test ?
That may give you a direction to take.
Best of luck !
G.
07-30-2012 05:01 PM
Does this still happen with the router being removed from the mix and a direct connection to the modem ?
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