07-13-2012 10:12 AM
I have just recently moved to area and am new to Comcast. I had my internet installed and went to use my Mail function in my iPhone, MacBook and iPad but can not get it to work. I use gmail and will not be using comcast for my email. I move frequently and do not want to change every time I move. All the forums I have seen deal with fixing problem with comcast email. I tried all the port changes but the do not work. Any help would be greatly appreciated.
07-13-2012 11:03 AM
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
07-13-2012 11:14 AM
I have and it still cant conntect to the gmail server. I have tried deleting and recreating. I do not see how it allows me to change the incoming port only the outcoming port which I have changed to 995.
07-13-2012 12:19 PM
I have figured out how to change outcoming and outgoing and have changed them according to directions. Now I am getting the message of unable to connect due to invalid certificates.
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