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Croftmc
Posts: 3
Registered: ‎07-13-2012

Trouble with Mail function on MacBook and iPhone with gmail account

‎07-13-2012 10:12 AM

I have just recently moved to area and am new to Comcast.  I had my internet installed and went to use my Mail function in my iPhone, MacBook and iPad but can not get it to work. I use gmail and will not be using comcast for my email. I move frequently and do not want to change every time I move.  All the forums I have seen deal with fixing problem with comcast email.  I tried all the port changes but the do not work.  Any help would be greatly appreciated.

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CCCarole
Posts: 24,311
Registered: ‎05-21-2006

Re: Trouble with Mail function on MacBook and iPhone with gmail account

‎07-13-2012 11:03 AM

Have you checked the settings in this link? http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Managing-your-Email-in-Mac-OSX/td-p/778...


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Croftmc
Posts: 3
Registered: ‎07-13-2012

Re: Trouble with Mail function on MacBook and iPhone with gmail account

‎07-13-2012 11:14 AM

I have and it still cant conntect to the gmail server.  I have tried deleting and recreating.  I do not see how it allows me to change the incoming port only the outcoming port which I have changed to 995.

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Croftmc
Posts: 3
Registered: ‎07-13-2012

Re: Trouble with Mail function on MacBook and iPhone with gmail account

‎07-13-2012 12:19 PM

I have figured out how to change outcoming and outgoing and have changed them according to directions. Now I am getting the message of unable to connect due to invalid certificates.

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Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Trouble with Mail function on MacBook and iPhone with gmail account

‎07-23-2012 08:55 PM

You'd probably be better off asking in the Google Product Forum.

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