06-18-2011 03:18 PM
Our airport is showing a signal and the kids laptops are each working fine? Ours was fine until yesterday.
We are showing a signal but our laptop is barely working on the net???
06-21-2011 10:05 PM
Mine is really slow too. That's why I tried connecting with a hard wire. But it's still totally frustrating. Tonight I rebooted about 5 times, hoping that each time I start with a fresh slate and connection, things would get faster, but no luck so far.
06-21-2011 11:21 PM
My situation is that I have a Macbook Pro, and it's within 2 feet of the Belkin router. The router is wired from the modem. What i've wound up doing is hard connecting the laptop to the belkin when I can. Even with that, tonight I had to reboot the computer several times. I'm not sure if it's a cache issue or whether it's a signal issue, although I believe it's the latter. My daughter is using a PC wirelessly and she also gets intermittant signal and unreliable signal.
06-21-2011 11:23 PM
Oh, one more thing. I have an iPhone that I wind up turning off the wireless connection and going with the slower ATT 3GS because the signal is intermittant.
It's not the Belkin - I'm connected... It's the Internet that's spotty.
06-21-2011 11:35 PM
What you are reporting is not an acceptable connection.
Please post what you see when you access your modem's statistics page by typing http://192.168.100.1 into your browser window’s address field. EG would also suggest "calling Comcast and inquiring what your uSNR (upstream SNR) figure is. He notes that this can't be read at the modem level. Post that as well."
Also, have you tried connecting directly to the modem? Is that better? You'll need to turn everything off and restart them in sequence.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map