08-02-2011 11:16 AM
I am unable to FTP my files. Yesterday they transferred just fine. I used the same procedure that I've used for two years and today it is not working. Is there a problem with FTP today? "Chat wit a Tech" option did not work today as well. Waited forever and no tech came online.
08-02-2011 12:11 PM
It is odd.... I get no errors and everything looks as if it transfers. When I check the page it is not updated. I was using the FTP internal to WebEasy (Avanquest). I'll try it with Filezilla to see if I can get it working. It is odd enough that this has been working just fine for the past two years with no settings changes.
08-02-2011 12:16 PM
Just checked my page and now the updates are there and the page is working with the new files. There must have been a "lag" of at least 1/2 hour after I FTP'd them until they became active. All is well... Thank you for your response, lead5alpha.
08-02-2011 02:24 PM
There is not a lag. Sometimes you need to clear the cache/temporary internet files in your browser because your workstation used a cached copy of the page instead of the new one you uploaded. If you don't see the change after uploading use refresh/reload on your browser to force an updating of the page in the browser.
08-24-2011 03:31 PM
Bottom line: Comcast ftp sucks. Comcast tech support sucks. I've been fighting ftp issues for years. If you have the option, find another ISP or an ftp provided who actually cares about their customers
08-24-2011 10:25 PM
FTP with Comcast usually works extremely well. I don't know what ljkarr's problem is. You can use whatever FTP program you wish.
If you are using Comcast's File Manager tool, that is pretty lousy. But your FTP program of choice usually works well.
08-25-2011 12:02 AM
I really don't know what the problem was when I originally was not able to FTP. I did clear my cache a number of times. After a day or so it started working again, hence my question about some sort of "lag". The cache was cleared multiple times and I tried to view on diferent computers so I know that cache was not the issue. I thank all for the responses as all have a degree of relevancy, both negative and positive.
08-30-2011 03:44 PM
I'm studying CC's website thingie in order to decide if I'll go there. Learning a lot - or a little. Strikes me that the folks who help here in this forum do it for the "feelies". Makes them feel good to help. No dinero passing cuz they help. So, I think WE need to treatem nice. My thanks.
I've sent & received emails many times that took DAYS to get there! Hours are not unusual. At times, especially during the 9am - 11am hours, when all three time intervals are awake & going online for their morning jolts, I can't even get online sometimes. The servers & phone comps are overloaded. Reality check. Gonna happen more.
I do note that most folks think its wise to not use Comcast's web building tools & do it the hard way. I wuz kinda hoping to not get into HTML & FTP any more that needed at my early, virgin stage. Guess I'll reread those sections of my book & screw my frustrations down a notch. Urk...
08-30-2011 09:58 PM
Steve, yes avoid the Comcast tool for building web pages. But you don't need to learn HTML to do basic stuff. There are WYSIWYG (what you see is what you get) page building tools. Many have a built-in FTP capability. or use a separate FTP program. Some of those are drag-and-drop. I use CyberDuck on my Mac. If you have Windows, you should be able to use Windows Explorer and ftp://upload.comcast.net
I suggest starting small and simple and having your page grow depending on what you want to show. If what you want is really simple, make a document in Microsoft Word (or your favorite word processor) and save it as a web page. Upload it and all the supporting files Word creates.
08-31-2011 01:47 PM
Based upon my reading I'm tentatively planning on using Filezilla for an FTP client, Kompozer for the HTML stuff. Will probably start out w/Comcast's webpages but it not having any service is a serious negative. I know, it's free but why do something like offer a service & not do it well?
09-02-2011 04:25 PM
I am using SmartFTP to try to upload photos to my personal web page but I am getting the following error:
Connect failed. Error=0x8004440c
You didn't provide the entire error, but if there was a 530 error before this your logon credentials are incorrect.
username: username [no @comcast.net]
password: your password
If you haven't done so already, make sure your PWP is enabled under My Account.
09-04-2011 01:10 PM
I like his handle... "AGAIN!" I've acted as the "eggspurt" re painting on other forums so many times & note that the same Qs get asked by us newbs time & "AGAIN!". A touch of humor helps.
09-05-2011 12:16 AM
A touch of humor indeed helps. A LOT!
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