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Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

Hello,

I was just updating one of the pages on my PWP and when I hit save it cleared out ALL 7 of my pages and renamed them all the same thing and replaced them with blank pages!

 

PLEASE tell me there is a way to restore my PWP to what it was yesterday. and I didnt lose EVERYTHING!

 

 

 

 

Web Page Expert
Posts: 6,247
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

I'm reporting to forum administrator.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thank You Beth,    You were able to assist me the last time, Im hoping this time as well.

 

 

Web Page Expert
Posts: 6,247
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

And despite it appearing that I handled your post differently than the other person's corrupted pages, the end result was that I reported them "the same way". I did it in the correct order with yours.

 

Whether anything actually happens is another story.

Official Employee
Posts: 1,561
Registered: ‎09-20-2011

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You
-Keisha-
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

YEAH!  :smileygrin:

 

My website appears to have been restored and rolled back!   I can communicate with my groups again.

Now to do a quick back-up before I update anything. 

 

I received a couple of phone calls from two separate Comcast techies, explained what happened and it was fixed.  Customer service that works!  Kudos :smileyhappy:

 

 

Thank You Beth, Keisha, Dan & COMCAST.

 

www.classicscolorguard.com

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Well this just hppened again

 

1/22/12  7:38pm

 

Beth could you pease put another ticket in for me?  I'm going to try and see if I still have the contact info for the person that was able to restore my pages two weeks ago.  

 

 

Web Page Expert
Posts: 6,247
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

You'd have better luck contacting the appropriate folks now that you found them.

 

I'll report it.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thanks, I found the prior contacts I will send them something
Web Page Expert
Posts: 1,199
Registered: ‎12-15-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

When I click on the link that you posted for your page it works for me.  I don't know what content you had on the main page but the page loads.  I can see your photo gallery, your content page and your events list.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

The webpage is there but all of the additional pages I created and their content is gone.

I've been in touch with the Comcast tech that restored it the last time and he is working on rolling it back.

 

 

Administrator
Posts: 2,071
Registered: ‎05-04-2011

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You

-ComcastLarry-
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Yes, it appears to have been just restored tonight.