01-04-2012 09:26 PM - edited 01-04-2012 09:30 PM
I was just updating one of the pages on my PWP and when I hit save it cleared out ALL 7 of my pages and renamed them all the same thing and replaced them with blank pages!
PLEASE tell me there is a way to restore my PWP to what it was yesterday. and I didnt lose EVERYTHING!
01-05-2012 09:53 AM
And despite it appearing that I handled your post differently than the other person's corrupted pages, the end result was that I reported them "the same way". I did it in the correct order with yours.
Whether anything actually happens is another story.
01-10-2012 08:46 PM - edited 01-10-2012 08:54 PM
My website appears to have been restored and rolled back! I can communicate with my groups again.
Now to do a quick back-up before I update anything.
I received a couple of phone calls from two separate Comcast techies, explained what happened and it was fixed. Customer service that works! Kudos
Thank You Beth, Keisha, Dan & COMCAST.
01-22-2012 07:47 PM
Well this just hppened again
Beth could you pease put another ticket in for me? I'm going to try and see if I still have the contact info for the person that was able to restore my pages two weeks ago.
01-23-2012 12:13 PM
When I click on the link that you posted for your page it works for me. I don't know what content you had on the main page but the page loads. I can see your photo gallery, your content page and your events list.
01-23-2012 07:41 PM - edited 01-23-2012 07:41 PM
The webpage is there but all of the additional pages I created and their content is gone.
I've been in touch with the Comcast tech that restored it the last time and he is working on rolling it back.
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