Reply
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

Hello,

I was just updating one of the pages on my PWP and when I hit save it cleared out ALL 7 of my pages and renamed them all the same thing and replaced them with blank pages!

 

PLEASE tell me there is a way to restore my PWP to what it was yesterday. and I didnt lose EVERYTHING!

 

 

 

 

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

I'm reporting to forum administrator.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thank You Beth,    You were able to assist me the last time, Im hoping this time as well.

 

 

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

And despite it appearing that I handled your post differently than the other person's corrupted pages, the end result was that I reported them "the same way". I did it in the correct order with yours.

 

Whether anything actually happens is another story.

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You
-Keisha-
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

YEAH!  :smileygrin:

 

My website appears to have been restored and rolled back!   I can communicate with my groups again.

Now to do a quick back-up before I update anything. 

 

I received a couple of phone calls from two separate Comcast techies, explained what happened and it was fixed.  Customer service that works!  Kudos :smileyhappy:

 

 

Thank You Beth, Keisha, Dan & COMCAST.

 

www.classicscolorguard.com

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Well this just hppened again

 

1/22/12  7:38pm

 

Beth could you pease put another ticket in for me?  I'm going to try and see if I still have the contact info for the person that was able to restore my pages two weeks ago.  

 

 

Web Page Expert
BethKatz
Posts: 6,084
Registered: ‎11-14-2006

Re: Webpage wiped out???? AHHHHHH!!!!!!!

You'd have better luck contacting the appropriate folks now that you found them.

 

I'll report it.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Thanks, I found the prior contacts I will send them something
Web Page Expert
lead5alpha
Posts: 1,192
Registered: ‎12-15-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

When I click on the link that you posted for your page it works for me.  I don't know what content you had on the main page but the page loads.  I can see your photo gallery, your content page and your events list.

Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

[ Edited ]

The webpage is there but all of the additional pages I created and their content is gone.

I've been in touch with the Comcast tech that restored it the last time and he is working on rolling it back.

 

 

Administrator
ComcastLarry
Posts: 2,003
Registered: ‎05-04-2011

Re: Webpage wiped out???? AHHHHHH!!!!!!!

 

Thank You


-ComcastLarry-
Regular Contributor
Posts: 37
Registered: ‎01-12-2007

Re: Webpage wiped out???? AHHHHHH!!!!!!!

Yes, it appears to have been just restored tonight.