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New Visitor
WWFSMDkmt666
Posts: 1
Registered: ‎06-17-2011

Antivirus

How do I download the antivirus software that comes with xfinity's internet service?

Security Expert
LoPhatPhuud
Posts: 2,840
Registered: ‎11-01-2005

Re: Antivirus

Use this link to download the Comast/Norton Security Suite:

http://xfinity.comcast.net/constantguard/Products/CGPS/norton/



 

Once downloaded, run Live Update until it returns 'No Updates Available'  (or similar wording), then reboot your computer. This will give you the latest version.


Wait a couple of minutes between updates to allow them to install.



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2014
Contributor
wandamac
Posts: 8
Registered: ‎02-08-2007

Re: Antivirus


LoPhatPhuud wrote:

Use this link to download the Comast/Norton Security Suite:

http://xfinity.comcast.net/constantguard/Products/CGPS/norton/



 

Once downloaded, run Live Update until it returns 'No Updates Available'  (or similar wording), then reboot your computer. This will give you the latest version.


Wait a couple of minutes between updates to allow them to install.




LoPhatPhuud wrote:

Use this link to download the Comast/Norton Security Suite:

http://xfinity.comcast.net/constantguard/Products/CGPS/norton/



 

Once downloaded, run Live Update until it returns 'No Updates Available'  (or similar wording), then reboot your computer. This will give you the latest version.


Wait a couple of minutes between updates to allow them to install.



Just read your reply on how to install Comcast Anti-virus, but what I would like to know is how to un-install it, as I don't remember downloading it anyway.  Don't recall seeing it in my Control Panel, but I started getting updates notices was how I knew it was on my computer.  I'm not saying there's anything wrong with the program but I already have a Anti-virus program and don't want more that one.

 

Thanks,

Wanda

wandamac
Security Expert
LoPhatPhuud
Posts: 2,840
Registered: ‎11-01-2005

Re: Antivirus

It should be under 'Norton' in Add/Remove Programs. After running the uninstaller, reboot, download and run the Norton Removal Tool.

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&do...



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2014
Contributor
wandamac
Posts: 8
Registered: ‎02-08-2007

Re: Antivirus

Thanks for your reply, guess Norton was just tryint to get me to buy their suite, as I had never downloaded it, or the comcast spyware. 

 

Take care,

wandamac