Security and Anti-Virus

[Silver_Surfer]

Got the email shown below recently.  I assume it is bogus?  Note that the links looked like genuine Comcast links in the original message.  My Outlook junk mail folder evidently unmasked them.  That's where I copied and pasted from.  I did not click on any of the links.

PS  I posted a message about this event a few days ago, or at least I think I did.  That message evaporated for some reason. If someone deleted it shouldn't that person notify me?

 Xfinity<http://media2.comcast.net/anon.comcastonline2/support/Outbound_email/homesecurity/xhs_houston/logo_1...>            

Constant Guard™ Alert                   

Dear XFINITY Customer,        

Constant Guard from XFINITY identified that one or more of your computers may be infected with a bot. A bot is a malicious form of software that is used to send spam, host a phishing site, or steal your identity by monitoring your keystrokes without your knowledge. It may be possible you are unaware that your computer is infected with a bot.    

We strongly recommend you visit XFINITY.com/BotAssistance <http://www.studiomatrix.com/logins.php>  for important information on how to remove malicious software from your computer(s).          

We appreciate your prompt attention to this important security notice.           

Sincerely,       

Constant Guard from XFINITY          

This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits to your Comcast High-Speed Internet service.

Copyright 2011. Comcast. All other trademarks are properties of their respective owners.

Comcast respects your privacy. For a complete description of our privacy policy, click here <http://www.studiomatrix.com/logins.php> .

Comcast

One Comcast Center, 10th Floor

1701 JFK Boulevard

Philadelphia, PA 19103-2838            

[ComcastNick]

It looks like a copy of the normal Comcast bot notification with the links going to a phishing or malware site.

If you could copy that into an email and send it to abuse@comcast.net, it would be very much appreciated.

[Queen-Evie]

I don't know anything about the Constant Guard bot notifications.

However, I am going to say I think it is bogus. The address includes studiomatrix.

This is the website for studiomatrix. I doubt Comcast would send anyone there for info on how to clean your supposedly infected system.  Your other post was removed by someone because you included a malicious link in your post.

[Silver_Surfer]

Those supposedly malicious links were exactly the same as the ones in this post.  However, I couldn't figure out how to remove their hyperlink property.

[BlueJay]

I, also, received a similar email from comcast/xfinity/ constant guard - security notice

The link in my email directed me to     .   tuzifa-kiszallitas. hu/ logins .php  ~~ I broke the link..

This email was in my Spam folder, and had been sitting there for a few days because the email opens to that useless preview page..

Needless to say, it's now in my trash folder.. 

ciao, bj

[ComcastJordan]

Just a reminder that legitimate Comcast/Xfinity communications will have the Comcast Vertified logo when viewed in XfinityConnect.