12-28-2012 08:00 PM
When I run Norton Tune-Up Diagnostic report I get 1 error. Device Type: AntiLog32
What the heck is it and how do I fix it?
Solved! Go to Solution.
01-29-2013 12:37 AM
If you run Constant Guard, I'm just guessing but it could be a conflict with that. As it does include an anti key logger.... If so maybe the CGPS-Support could shed more light on it.
02-06-2013 01:27 PM
My apologies for the delay in this response. The most common issue we see with the anti-logging application of the Constant Guard protection services is with driver conflicts - most frequently with competing anti-key-logging applications. In this case, it appears that another anti-logging application was in place, and that may have been causing the conflict. Please be aware that the Aniti-logging is *part* of the Constant Guard Protection Services. You can disable or remove it completely without removing the other features of CGPS. AFter installing the CGPS, you can go to the Programs/Features menu and can click on the "Antilogging SDK" application and then click to remove it. AFter restarting, the anti-logging application is gone.
02-06-2013 03:07 PM
During a recent update from Constant Guard my windows 7 laptop started having to do repairs. According to what I am reading on this site, I am not the only one. The problem I am having is my computer crashed before I was able to figure this out. Can you assit me with how to correct this problem through DOS so I do not have to reformat my computer? Or do I have to at this point reformat? Can you assit me, please?
02-06-2013 05:19 PM
What actions have you taken, so far, in order to resolve the issue? Have you tried booting your computer system in Safe-Mode? Or, have you tried booting your system with disk tools?
02-06-2013 06:15 PM
02-15-2013 06:08 AM
interesting to stumble across this thread as I have been struggling with the same issues for days. My laptop kept giving me the nasty blue screen at startup and would loop through restores. Finally was able to start up in safe mode. Then after hours of googling different error messages and trial and error, I narrowed it down to Constant Guard. After I uninstalled CG and then Norton, ran CCcleaner and Malwarebytes (both free), then reinstalled JUST Norton w/out CC, it seems to have fixed the issue. Constant Guard is evil. I have had nothing but issues with my laptop from the day I installed it. anyway, after reinstalling Norton, I ran the diagnostics and it came back with the following under 'Inoperable HW devices: "Device Type: AntiLog32, Device Status: Device is not present, not working properly,..., Plug and Play ID: ROOT\LEGACY_ANTILOG32\000. Then found it listed under 'Non-Plug and Play Drivers' in Device Manager with a yellow exclamation attached, right-clicked and selected 'Uninstall', rebooted, and so far so good.
02-15-2013 09:04 PM
I had reinstalled CG only to have the problem return. I did go to device manager and found non plug and play driver with the exclamation point there. I uninstalled the device and the problem is no longer present. Thanks!
07-26-2013 12:25 PM
When you get to Device Manager, Select View, Show Hidden so that you can slide down to it. Note: Yellow Triangle is very, very small. Install. Reboot as soon as you can
11-21-2013 06:58 AM - edited 11-21-2013 07:05 AM
Ultimately, I was forced to remove Norton Security Suite along with Constant Guard using Windows 7 for the conflict issues a few days ago and installed AVG however, I am still getting the same response message and find NO listing in my programs to remove this anti-logging program AVG is finding with same message below. I am unable to go further with this using Windows and it continues to be a hang.
My pc continued to stall after complete removal using windows/control panel/removal uninstall programs and features so I researched and found your comcast anti-spy program running in active programs using control alt delete. Right clicking from there to me to source for removal but this remains an issue.
Any ideas how to be free from this issue as I have been dealing with compatitbility issues since I installed it and really don't feel I should have to pay anyone to come out for software conflicts etc.
11-21-2013 08:37 AM
Please have a look at the folowing post and see if it works to remove the comcast anti-spy program.
Also if you are using AVG, have you comepletely removed NSS via Control Panal and then running the Norton Removal Tool?
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