06-13-2012 08:03 AM
I am considering adding Comcast Internet to my cable. One of the questions I have before I decide is whether the Norton/Constant Guard that comes with the internet package is something I would have to manually opt out of or is it just available for a download and I would physically have to go to a site to download it, otherwise it would have no effect on my computer. I'm not interested in either the Norton or the Constant Guard at this time for a variety of reasons--one of which is that I am satisfied with my security system and do not want any other program interfering with it.
I've been reading the posts and it is not clear to me whether these bot warnings are going to pop up on my computer whether I download anything or not. I really don't want any presence of the Norton or the Constant Guard on my computer. Thank you.
06-13-2012 08:48 AM
Neither constant guard nor Norton are required, nor are they automatically installed. It's your choice. Norton is OK; constant guard isn't ready for prime time.
06-13-2012 11:52 AM
Constant Guard is simply an installer for the Comcast security partners and includes a secure browser for the included online account security application. In essence, it is a dashboard application which allows the users to select the security applications they wish to install/enable. There is nothing wrong with the installer or application, and over a million xfinity customers are using it without complaint.
It IS a fultime web application which uses Microsoft .net, and so if your computer is older and is short on physical ram (1 gig or less) you will see a slow down as the web applications look to your hard drive for use as virtual memory - and if the drive is old, full, nearly full, corrupted, fragmented, etc. it will be slower yet. And a full, slow drive will crash regardless of whose application is in use. Run multiple fulltime web applications, such as multiple security applications at the same time in that environment, and your chances for a crash go up significantly. It is a matter of maintaining your drive, and having enough ram and a fast-enough processor for the applications you wish to use.
However, the previous poster is correct in that it is your choice. There is nothing wrong with Constant Guard, and once you install it, you have the option of installing Norton, but it is your choice as to whether you install both, either, or neither. As long as you are an xfinity customers, you can download it and install it when you wish. You can install it, remove it, and reinstall at a later date as well, if you wish.
06-13-2012 12:05 PM
06-15-2012 08:50 PM
Please please please create an easy way to install Norton Security Suite without having to install Constant Guard. The hoops I have to go through to do this now are absolutely ridiculous. Also, please display the version of Norton Security Suite you are currently offering so that I know whether or not I need to upgrade. Simply saying "new" doesn't really tell us much.
Thanks.
06-17-2012 11:06 AM - edited 06-18-2012 01:46 AM
Go here to download Norton version 6 on it's own without Constant Guard:
http://xfinity.comcast.net/constantguard/Products/
If you see a pop up offering Constant Guard, click "No Thanks" and then click on "Get it now" otherwise if you don't see a pop up, just click on "Get it now"
When installed go into the main interface, click on "protected" on the left hand side and run liveupdate. If it tells you to restart do so and return to liveupdate and repeat. Repeat as many times as required until liveupdate says "no more updates" Restart one more time and you should have version 6.2.1.5.
To see the version you have open the main interface, click on support and select about from the drop down menu....
06-17-2012 10:21 PM
@ MJA PDX,
In addition to the excellent information Paraniod, has supplied just one more thing. Since you want only the Norton, when you go to the link provided for the NSS only download - please click on the No Thanks Button on the CGPS offer and that will reveal the Get It Now button for the NSS only downlaod.
A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'
06-18-2012 01:12 AM - edited 06-18-2012 01:33 AM
Actually E8, when I use Firefox the pop up for the CGPS offer doesn't appear when I press "Get it now" this may or may not be due to some add on's I have installed... The pop up does appear with IE9 though.
Either way, I amended the post above, thanks..![]()
06-18-2012 09:53 AM
Paraniod wrote:
Actually E8, when I use Firefox the pop up for the CGPS offer doesn't appear when I press "Get it now" this may or may not be due to some add on's I have installed... The pop up does appear with IE9 though.
Either way, I amended the post above, thanks..
Thanks for the heads up on FF. I did check with FF13 (I am only running default add-ons) and I got the CGPS Popup, so it could be some of your popup blockers as you said.
A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'
06-19-2012 07:16 PM
Thank you both very much for the information. It would be nice if it was obvious from the xfinity/security page where to go to get NSS directly. You're information is greatly appreciated!
06-19-2012 07:58 PM
MJA_PDX wrote:
Thank you both very much for the information. It would be nice if it was obvious from the xfinity/security page where to go to get NSS directly. You're information is greatly appreciated!
Actually, the link that Paraniod posted is the original link that contained a direct link to the NSS download - however when the Comcast powers (in marketing) decided it was necessary to push the CGPS they added that popup in the path of obtaining the direct NSS download in hopes of getting more folks using CGPS.
A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'
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