Security and Anti-Virus

[jcarter05]

How do I rid of a idvault.exe?  I am unable to download Adobe Flash Player without closing idvault and I cannot find it anywhere on my system.  I understand that it can be a virus. Appreciate any assistance.

Jim C

[USAF_E-8_RET]

IDVault I (and others) suspect is a component of the Constant Guard Protection Suite and I would guess canbe removed by removing CGPS.

That said, please await a response from LoPhatPhuud (the others I am referring to) prior to removal of the CGPS.  He is doing some research and you may be helpful to our cause. 

I have notified LPP of this post! 

[LoPhatPhuud]

I know of no separate uninstaller for IDvault. You can check Add/Remove Programs.

In any event, uninstalling Constant Guard Protection Suite will remove IDVault and GuardedID (you don't want this program). Note that Norton will not be removed.

You might want to send Feedback to Comcast about your experience and  the fact that the installation of GuardedID and IDVault was not mentioned. See the feedback link at the bottom of the page.

[mia_1967]

I got a new pc in may of this year. I went to microsoft anwsers for help with  id vault.exe application error the exception unknown software exception (oxco6do67e) occurred in the application at llocation ox757c6727. The guy who wrote me back said to do a few things.

Check what error logs you find on event viewer: Open Event Viewer http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer

Method1:

Boot the computer in safe mode and see if the problem reoccurs. Follow the steps from the link to boot in safe mode:http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Method2:

Boot the computer in clean boot and check if the issue persists: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow step 7 to boot the computer in normal startup.

I took the pc back and got a new one. I get daily pop ups telling me i have high cpu useage? I thought this

Constant guard was there to help not make problems!!!

[USAF_E-8_RET]

If you search this board for Constant Guard problems you will see that most folks who have problems with Constnt Guard Protective Suite/ID Vault opt to remove it and leave just the Norton Seucrity Suite on their systems.

Thanks for the info though - it may help others!

[JudyAB]

I have one more question, somewhat along these lines.  I plan to get rid of the Constant Guard due to these problems, but leave the Norton Security Suite one.  Would you recommend getting a Malware program as well?  Or is that redundant with the Norton Security Suite that Comcast/Infinitiy has?      

[USAF_E-8_RET]

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JudyAB wrote:

I have one more question, somewhat along these lines.  I plan to get rid of the Constant Guard due to these problems, but leave the Norton Security Suite one.  Would you recommend getting a Malware program as well?  Or is that redundant with the Norton Security Suite that Comcast/Infinitiy has?      

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Uninstalling CG should leave Norton untouched and in full operation.  Malwarebytes Anti- Malware and SuperAntiSpyware (both free versions) seem to be the addittional progams of choice to run as on-demand scanners in addtion to the Norton.

http://www.malwarebytes.org/products/malwarebytes_free

http://www.superantispyware.com/

Be sure to get the FREE editions.

[JudyAB]

Thank you!  You have been very helpful! 

[Linda-Jean2012]

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USAF_E-8_RET

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Posts: 2,846

Registered: 10-28-2003

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Re: Idvault.exe

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08-08-201107:21 PM

IDVault I (and others) suspect is a component of the Constant Guard Protection Suite and I would guess canbe removed by removing CGPS.

That said, please await a response from LoPhatPhuud (the others I am referring to) prior to removal of the CGPS.  He is doing some research and you may be helpful to our cause.

I have notified LPP of this post!

[Linda-Jean2012]

IDVault I (and others) suspect is a component of the Constant Guard Protection Suite and I would guess canbe removed by removing CGPS.

That said, please await a response from LoPhatPhuud (the others I am referring to) prior to removal of the CGPS.  He is doing some research and you may be helpful to our cause.

I have notified LPP of this post!

[LoPhatPhuud]

Try this remover and post back:

http://downloads.idvault.com/comcast/cleaner/constantguardcleaninstall.exe

[msgcook]

LPP you, sir, are a genius!!  

I too was having problems with IDVault-it was cycling on and off every second and using what little memory my old computer had.  This all started after I had to uninstall the Norton and reinstall which was the first time I had seen Constant Guard. Ran the cleaner and all is well.  THANK YOU!

[jnaastad]

Just want to thank you all for the detailed explanation ....  I did the right thing and uninstalled Idvault as I too was experiencing extreme drag on my performance.

[truVet]

Bluah!!  Sorry I had to throw up...

[USAF_E-8_RET]

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truVet wrote:

Bluah!!  Sorry I had to throw up...

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Hope you are feeling better now!