06-18-2012 02:41 PM
Currently have preinstalled trial version of norton on my computer. Do I need to uninstall it and install the program from comcast, or is some other method needed to be done
06-18-2012 04:28 PM
Billright wrote:
Currently have preinstalled trial version of norton on my computer. Do I need to uninstall it and install the program from comcast, or is some other method needed to be done
Hi Billright,
The best way to go on this is to remove your current trial version, run the Norton removal tool and then install the Norton Security Suite (NSS) from Comcast. Instructions for this are in the following link:
When you go to download the NSS, click on the No Thanks button in the CGPS popup and then it will reveal the Get It Now for the NSS download.
Be sure to run the LiveUpdate (rebooting when requested) unitl LiveUpdate tells you "No updates found".
Any questions, you know where to find us.
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