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Posted by
New Visitor
Member Since: ‎10-06-2012
Posts: 1

Norton Download from comcast?

I've been trying to download Norton Viris from my comcast account, and Content Advisor keeps stoping it from downloading?  What should I do?

Am I protected with Constant Guard?

 

Posted by
Security Expert
Member Since: ‎10-28-2003
Posts: 5,411

Re: Norton Download from comcast?

Hi PeaceLoveFaith0,

 

First of all here is some info explaining what Content Advisor is and how it is set up.  It appears someone has turned it on ad you need a passwod to do anything more with it.

 

 

http://windows.microsoft.com/en-US/windows7/Using-Content-Advisor-to-help-block-inappropriate-web-co...

 

Constant Guard does not provide any anti-virus/malware protection - so I would advise installing Norton also.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
New Visitor
Member Since: ‎10-08-2012
Posts: 1

Re: Norton Download from comcast?

help me out to download norton security

Posted by
Security Expert
Member Since: ‎10-28-2003
Posts: 5,411

Re: Norton Download from comcast?

Here's some info for a start - if you have any more questions, let us know specifics:

 

http://forums.comcast.com/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite/...

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
Member Since: ‎10-09-2012
Posts: 2

Re: Norton Download from comcast?

[ Edited ]

Bought new computer. Had Norton for 60 days , said I need to reinstall Norton on my computer.had NORTON THROUGH CABLE COMPANY.  What can I do?

 

                                        Thank You,

 

                                       voe00

Posted by
Security Expert
Member Since: ‎10-28-2003
Posts: 5,411

Re: Norton Download from comcast?


voe00 wrote:

Bought new computer. Had Norton for 60 days , said I need to reinstall Norton on my computer.


Please see this post:

http://forums.comcast.com/t5/Security-and-Anti-Virus/How-To-Uninstall-Reinstall-Norton-Security-Suit...

 

As you can ses from the lead in -  Please note:  These instructions should also be followed if changing from one Norton product to another. ie a paid/trial subscription from Norton to the Comcast version, or a version upgrade of NSS. 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
Member Since: ‎10-19-2012
Posts: 1

Re: Norton Download from comcast?

 I canot dawnload norton ANTI-vIRUS FROM COMCAST

Posted by
Security Expert
Member Since: ‎10-28-2003
Posts: 5,411

Re: Norton Download from comcast?


kaitah7280 wrote:

 I canot dawnload norton ANTI-vIRUS FROM COMCAST


Here's some info for a start - if you have any more questions, let us know specifics:

 

http://forums.comcast.com/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite....

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
New Visitor
Member Since: ‎10-24-2012
Posts: 1

Re: Norton Download from comcast?

hello i need help downloading norton sec

Posted by
Security Expert
Member Since: ‎10-07-2003
Posts: 20,976

Re: Norton Download from comcast?


majorjefferson wrote:

hello i need help downloading norton sec


Please see the post directly above yours and the link (in blue) within that post. It will give you complete instructions.

TANSTAAFL!!



Posted by
New Visitor
Member Since: ‎11-02-2012
Posts: 2

Re: Norton Download from comcast?

THERE IS NO FIX

 

Bottom line, link to download redirects to login page (despite I'm already logged in) then successful login redirects to URL that is busted then to the Xfinity portal home page.

 

Forget everything you read here, it's worthless.  I've seen it all.

 

I wil paypal $20 to anyone who can show a post here that solves the problem.

 

D

Posted by
Security Expert
Member Since: ‎10-28-2003
Posts: 5,411

Re: Norton Download from comcast?


thumpngood wrote:

THERE IS NO FIX

 

Bottom line, link to download redirects to login page (despite I'm already logged in) then successful login redirects to URL that is busted then to the Xfinity portal home page.

 

Forget everything you read here, it's worthless.  I've seen it all.

 

I wil paypal $20 to anyone who can show a post here that solves the problem.

 

D


 See my response to your other post:

 

http://forums.comcast.com/t5/Security-and-Anti-Virus/Can-t-download-Norton/m-p/1464143/highlight/tru...

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
Member Since: ‎10-09-2012
Posts: 2

Re: Norton Download from comcast?

My product key :J4M72H9RRCX82YTG33VH79QV6

c:\users\virginia\documents\symantec\norton internet

security_key.txt

Posted by
New Visitor
Member Since: ‎11-12-2012
Posts: 1

Re: Norton Download from comcast?

I have looked through here and cannot find an answer. The Constant Guard says it doesn't support Windows 8.  I need to make this work.  Need some help. Thanks on advance.

 

Posted by
Security Expert
Member Since: ‎11-01-2005
Posts: 2,920

Re: Norton Download from comcast?

[ Edited ]

At this time, only the Norton Security Suite provided with your Comcast account is compatible with WIndows 8.

 

To download just Norton Security Suite...

 

Follow the link below:

 

http://xfinity.comcast.net/constantguard/Products/CGPS/norton/

 

Once it opens click the No Thanks on th CGPS popup and it will reveal the Get It Now button whioch will download and start the insrall of Norton Seucirty Suite.



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2014
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