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Posts: 1
Registered: ‎09-15-2006

Norton activate Failure

[ Edited ]

‎11-19-2012 06:30 AM - edited ‎11-19-2012 07:11 AM

I installed constant guard then Norton as I have done many times but never ran into this.

Everything constant guard installed no problem rebooted then installed Norton and when the explore Norton page comes up I click on it and it starts to load then stops and goes away and little messages come up on bottom right by the task bar saying that I shut Norton features off. So activation was not done and when I try to open the security suite it will not open. Tried un-installing then re-installing doesn't work

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USAF_E-8_RET
Posts: 4,225
Registered: ‎10-28-2003

Re: Norton activate Failure

‎11-19-2012 08:37 AM

Danp15 wrote:

I installed constant guard then Norton as I have done many times but never ran into this.

Everything constant guard installed no problem rebooted then installed Norton and when the explore Norton page comes up I click on it and it starts to load then stops and goes away and little messages come up on bottom right by the task bar saying that I shut Norton features off. So activation was not done and when I try to open the security suite it will not open. Tried un-installing then re-installing doesn't work

Are you using a Windows Account that has admin rights?  If not, try that.

 

Are you logged into Comcast with your primary account user name?  If not, try that.  If you are and you have an alternate user account with full rights, try it with that one.

 

If no joy, you can contact Tech support at the following URL:

 

https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?&lg=english&ct=united+states&...

 

Please keep us posted.

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

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