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New Visitor
kens144
Posts: 2
Registered: ‎05-27-2012

Norton is Eating up my Hard Drive

Hi,

I just installed Norton on my desktop, I was using Eset for years with no issue.  The day after the installation I find that I have no space on my 120GB hard drive so I delete 7GB of programs.  The next morning I wake to find that I have no space on my hard drive so I deleted another 6GB only to find the next morning that again I have no disk space.  I have done this four consecutive days, deleted a total of 25 GB and still have no space.  I have nothing left to delete!   Does anyone have any idea what is going on or should my dues and get Eset back and delete Norton?

 

Thanks for any help you might be able to give!

 

New Visitor
fettbo
Posts: 2
Registered: ‎05-28-2012

Re: Norton is Eating up my Hard Drive

Spoiler

Norton is a memory hog

 

 

I had norton for several years within norton there are a lot of hidden running apps it gets worse if you step up from the basic av to internet security or whatever comcast is offering. When you ren this you will find that you are always out of memory and then it places hidden files all over your HDD. Delete it and either go back to Eset or AVG free or Kasparsky. Never had a problem with AVG or Kasparsky. Best of luck to you

Service Expert
USAF_E-8_RET
Posts: 4,225
Registered: ‎10-28-2003

Re: Norton is Eating up my Hard Drive


kens144 wrote:

Hi,

I just installed Norton on my desktop, I was using Eset for years with no issue.  The day after the installation I find that I have no space on my 120GB hard drive so I delete 7GB of programs.  The next morning I wake to find that I have no space on my hard drive so I deleted another 6GB only to find the next morning that again I have no disk space.  I have done this four consecutive days, deleted a total of 25 GB and still have no space.  I have nothing left to delete!   Does anyone have any idea what is going on or should my dues and get Eset back and delete Norton?

 

Thanks for any help you might be able to give!

 


My first question is did you totally remove Eset prior to installing Norton Security Suite (NSS). 

 

Did you install only NSS (without the entire Constant Guard Protetion Suite)?

 

Do you have any other security programs running in real time that may be conflicting with your AV program/?   Some of the more common ones would be MalwareBytes Anti Malware Pro, SuperAntiSpyware Pro, or SpyBot S & D (runing Tea-timer)..

 

Here is the Eset removal tool information:

http://kb.eset.com/esetkb/index?page=content&id=SOLN2788

 

Please let us know the answers to your questions and we'll go from there.

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Service Expert
USAF_E-8_RET
Posts: 4,225
Registered: ‎10-28-2003

Re: Norton is Eating up my Hard Drive

[ Edited ]

fettbo wrote:
Spoiler

Norton is a memory hog

 

 

I had norton for several years within norton there are a lot of hidden running apps it gets worse if you step up from the basic av to internet security or whatever comcast is offering. When you ren this you will find that you are always out of memory and then it places hidden files all over your HDD. Delete it and either go back to Eset or AVG free or Kasparsky. Never had a problem with AVG or Kasparsky. Best of luck to you


Hi fettbo,

 

Thank you for your opinion (everyone is entitled to theirs), but I must admit that I do not agree with you. 

 

Prior to the 2009 version of the Norton products they were in fact memory hogs and Norton even admits that.  But starting with the 2009 products the effort started to make the product have less of an impact on you system and they done a very good job of accomplishing that. 

 

Up until last year when I replaced the system I was running Norton Security Suite on an XP/SP3 system with only 528MB of RAM and only only very minor system slowdowns from the background scans.  My Vista laptop with 2 GB of Ram and neither of my Win 7 desktops (3 GB and 8 G:smileycool: show any signs of slowdowns.

 

If you were to try the newer versions of Norton, I am sure you will be pleasantly surprised.  I left the Norton memory hog behind around 2006, used Kaspersky until I got a trial of NIS 2009 on a new Win 7 system and ditched KAV and have never looked back.

 

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

New Visitor
fettbo
Posts: 2
Registered: ‎05-28-2012

Re: Norton is Eating up my Hard Drive

USAF E8 Ret

thanks for your reply to the original post whom I was trying to help thanks first of all for your service I am ret Af as well 22yrs. I am glad that you were able to further help him I have not used Norton for several yrs for my afformentioned reasons. So I am glad that someone could further help

New Visitor
kens144
Posts: 2
Registered: ‎05-27-2012

Re: Norton is Eating up my Hard Drive

I wanted to thank everyone and while I find the information colflicting I still have the problem.  I have now deleted a total of 40GB of information from my hard drive and woke this morning to warning screen that had less than 4mb of memory remaining.  I give up and am going back to Eset.  I'll let you know how it works out.

 

Thanks Again

Ken

Norton Expert
TonyW_Norton
Posts: 18
Registered: ‎05-29-2012

Re: Norton is Eating up my Hard Drive

Hi kens144,

 

This is Tony Weiss from Norton. Could you tell us what exactly you're deleting? That makes it easier for us to determine first if it's an issue with your Norton product or something else, and if it is Norton what specifically the problem is. Sometimes, it's a conflict with remnant older software like  has stated. Other times it's because beta Norton software may still be installed and logging is still enabled. Any additional info you can provide is helpful. Thanks.

Connection Expert
Joe
Posts: 7,093
Registered: ‎06-30-2003

Re: Norton is Eating up my Hard Drive

 

if you un install many program, you do not make more room in your hard drive

the program gets store in a restore point which take more room.

 

From window help on how to delete all but the last restore point

  • In the Disk Cleanup for (drive letter) dialog box, click Clean up system files. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  • If prompted, select the drive that you want to clean up, and then click OK.

  • Click the More Options tab, under System Restore and Shadow Copies, click Clean up.

  • In the Disk Cleanup dialog box, click Delete.

  • Click Delete Files, and then click OK.

 

 

Regular Contributor
garysilverman
Posts: 75
Registered: ‎01-05-2006

Re: Norton is Eating up my Hard Drive

Norton has you set up a Backup. The default will select everything in your My Documents folder. If you have a lot of documents it can be a rather large backup file. Manage your backup set. I select only Internet Favorites. This way Norton shows me as Protected, and the backup file is very small less than 2 megs and then takes up very little space for the backup. If you want to add files like Office documents like Microsoft Word select that. But I know if I select music, pictures, and videos - the backup file will be really large for me since I have a lot of all them. I do have a second hard drive which I use Microsoft sync and store a second set of My Documents on the second drive - but I don't use Norton run it for me in a backup set. Backups are saved in a Special Format, and If I crash using Norton - I would have to wait until I restore my system and then install Norton, to restore my backup files. I save the files in their original format using Microsoft Sync so all I have to do it copy the files back to their original location after crashing. A second hard drive was a cheaper and easier way of storing my music and videos and pictures in their original format.
Norton Expert
TonyW_Norton
Posts: 18
Registered: ‎05-29-2012

Re: Norton is Eating up my Hard Drive

It might also be an issue with logging from a diagnostic tool. Though infrequent, occasionally the logging tool that we use to diagnose issues may continue to generate logs. If you've installed symNRA to gather logs, you may want to contact our support team to help get it removed. http://www.norton.com/chat. Thanks.