Security and Anti-Virus

[LoPhatPhuud]

Actually I think you'll find NT is referring to MS operatings systems. NT stands for New Techbology if I remember correctly.

Let me ping one of the admins, I believe it is a provisioning issue and they can fix it,.

[EG]

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LoPhatPhuud wrote:

Actually I think you'll find NT is referring to MS operatings systems. NT stands for New Techbology if I remember correctly.

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Been knowing that Phudd, but thanks !

[pn94580]

Thanks. That answers one question. Now whats the answer to make it stop ???

[timmie1725]

I am also having this problem.. could you please help!

[gmoeai]

having same problem.  wont let me get into children sites!!!

[shadowfires]

I'm having the same problem as the original poster

[EG]

FWIW, "me too" posts are seldom helpful to oneself...

[slogan536]

I'm also having this problem. Its really getting to be quite annoying. I cant even o my banking...

[avsfan123]

had a comcast modem crash.  Hooked anoth one and it works fine but every so often I need to enter a NT password.  Help

[fazlikazak]

Hi! I am having the same problem too. Can you please help me?

https://activate.comcast.com/siteminderagent/forms/readmin.fcc?TYPE=33554433&REALMOID=06-44d14a42-da...

[Grady23]

I am having the same issue how do I solve?

[zl4p]

I have the same problem, so how can I fix it? Thank you!

[USAF_E-8_RET]

Try this:

Call Comcast and the ask the CSR to roll and reprovision your modem.

Please post in a new thread if the problem continues.

[mformley]

I'm only getting this error on certain sites. For example, I've been on facebook all day and can play The Sims Social game on facebook, but when I try to play Diner Dash on facebook, I'm getting the NT UserID error.

Should I still "call the CSR and have them roll and reprovision my modem"?

Thanks!

 

[LoPhatPhuud]

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mformley wrote:

I'm only getting this error on certain sites. For example, I've been on facebook all day and can play The Sims Social game on facebook, but when I try to play Diner Dash on facebook, I'm getting the NT UserID error.

Should I still "call the CSR and have them roll and reprovision my modem"?

Thanks!

 

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Yes

[ashleycronin]

IM having the same problem now and I can't get on very many sites with out it saying this

[USAF_E-8_RET]

@ashleycronin,

See Message # 57 and #63.

[Winnieg8]

NEW TECHNOLOGY

[Ashlea_Meyer210]

I am having the same problem and it is annoying...I don't even know what my log on and password is???

[USAF_E-8_RET]

@ Ashley Meyer210

See Message # 57 and #63.

[Yreyes61]

I am having the same issue. It is very annoying when i want to go to a website and that page pops up...and now this page keeps popping up as well https://activate.comcast.com/RoutingEngine/accountlookup.do pleaseee help me !

[USAF_E-8_RET]

@ Yreyes61,

See Message #63.

[Emtfla]

I keep getting the URL  https://activate.comcast.com/siteminderagent/forms/readmin.fcc?TYPE=33554433&REALMOID=06-44d14a42-da... randomly while browsing the internet asking me for a NT user ID and password called tech support 3 days ago answer I got was update flash player even thou this is happening on different PC's so I did that and its still not fixed tried calling tech support tonight after being on hold 15 min I got a tech explained the issue and got disconnected  tried to call back after waiting 10 mins for a call back from the tech  only to find out there is an over 45 min hold time needless to say I am getting very upset and my issue is STILL NOT RESOLVED

[Emtfla]

So I called again and after over an hour on the phone and talking to a supervisor he resets my password claims he reprovisioned my modem and it should be fixed  he hangs up b4 I can confirm the issues fixed try to got back to www.comcast.com and the same NT login screen pops up so I tried different sites its coming up on some site not all  finally sucess @ 540 am today after another call back and issue solved "FOR NOW!"

[ericesquivel09]

hello im havin the same issue , do you think you can fix mine ?

[npersn31]

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ericesquivel09 wrote:

hello im havin the same issue , do you think you can fix mine ?

I'm not an expert, but I have read the entire thread. Many of the posters are referred to messages numbered 63 and 57. Have you tried to do what is suggested in message number 63?

Npersn31

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[Graffight]

I'm getting this same issue, when i called in to comcast they said there was a $5 fee to have someone log into my computer and set it up.  I would like this issue resolved, it worked just fine until i got the comcast router.

[jontymurton]

my new box is asking for my nt user id and password  please help

[LoPhatPhuud]

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jontymurton wrote:

my new box is asking for my nt user id and password  please help

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Try this:

Call Comcast and the ask the CSR to roll and reprovision your modem.

Please post in a new thread if the problem continues.

[buoyonthebay]

I'm having this same problem! I have called Comcast several times to have the modem reset or whatever it is that they do, but I am still having the issue! Very frustrating! 

Any other suggestions?

Thanks for the help!

[LoPhatPhuud]

The only suggestion I have would be to call Comcast Support and see if you can get to a higher level technician.

If you don';t have any luck, post back here and we'll try to get the problem elevated for you.

[pilsh]

I am having this issue as well. A technician came and switched the box and since then this started happening.

It takes me to this page:

https://activate.comcast.com/siteminderagent/forms/readmin.fcc?TYPE=33554433&REALMOID=06-44d14a42-da...

It also made me activate the new equipment when trying to reproduce the error in a different computer.

Please help.

Thanks!

[mickeymcr]

To:  CC_Dete, retired admin

Please fix this issue for me if possible...I see a multitude of similar posts regarding this NT User sign in screen popping up unexpectedly.  I am a Mac user on 10.7.4 OS.

I just installed a new Motorola modem Model # SB6121 yesterday and registered it with a Comcast customer support person (took 3 calls and over an hour to complete).  

My A/N is 0162413882604.

Mac ID: 7CBFB16149FA

S/N : 359079221320770101012019

Thank you very much for your assistance.

[jon59]

This NT ID user pass word keeps popping up,what is it and how do I signe in

[jon59]

With so many of your customer having this problem,you would think you have a solution

[Paraniod]

Call in and ask them to "roll and re-provision" your modem

[EG]

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Paraniod wrote:

Call in and ask them to "roll and re-provision" your modem

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In addition, it can't hurt to also mention the term "APT push".

[MegaMan3k]

I tried calling a technician and asking him to re-provision the modem based on this issue. I was told to clear my cookies and then was abruptly hung up on.

Oh the many reasons why I hope that I can QUICKLY escape to an area where I can choose Verizon as my provider...

[RogInBost0n]

Please Sign In - NT User ID and Password. error.  

I have had my cable modem for 3 months and on the 2nd of October the above screen started popping up on a Win 7 laptop (web-browsers are being redirected). Its asks for my NT User ID and Password, which I don't know or I get redirected to an error web page that says:

"Chromium's connection attempt to activate.comcast.com was rejected. The website may be down, or your network may not be properly configured."

My other network devices are all working well - - even, other computers. I've called numerous times and provided all my CableModem's MAC addresses and serial numbers I've had refresh signals sent, etc. I've spoken to 5 different service reps who were friendly but ultimately have been unable to help. Last night I used the text messaging feature to ask for assistance because I wanted a record and it was there that I was told that it would be 3 more "business" days before they would be able to fix the problem. (Provision-ing issues?)

Not sure what to do at this point. Re-Provisioning a network device shouldn't take a week to accomplish.

[tkinpa]

After installing a new modem I get "Nt User ID" login  on some sites I visit not all. Some sites are banking so this is very troubling. Two calls to Comcast customer service I was told they never heard of this problem and neither resolved my problem. Please help

[EG]

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tkinpa wrote:

After installing a new modem I get "Nt User ID" login  on some sites I visit not all. Some sites are banking so this is very troubling. Two calls to Comcast customer service I was told they never heard of this problem and neither resolved my problem. Please help

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See messages 86 and 87 above.

[Hawkdacious]

I was also told to clear my cookies, but it didn't help.

[anhell28]

i also have this problem and i called 1800 comcast 3 times to reprovision my modem and nothing has changed.i think they are just resetting the modem which does not seem to work.i still need help with this issue and i really dont wanna call comcast again for nothing.

p.s i also pm'd comcastlarry and still waiting on a response.

[EG]

Try asking for an "APT push" as was mentioned in message #87.

[anhell28]

thank you so much, i finally got the problem resolved after a 4th call to comcast.

[maple123456]

i have the same issue of it, can you help me fix this..

https://activate.comcast.com/siteminderagent/forms/readmin.fcc?TYPE=33554433&REALMOID=06-44d14a42-da...

[EG]

Have you tried the mentioned advice ?

[Jackiedawson]

Hello I am having this same issue. Got my own modem that is faster for my needs and now I get this message about a nt id and password. Thank you

[EG]

Have you also tried the mentioned advice ??

[wfinkbone58]

I am having the same issue on certain websites>   what is this reprovisioning we need done and what information from me do you need?