Reply
New Visitor
Posts: 1
Registered: ‎10-21-2007

Re: Comcast Customer Security Assurance email

I recieved a message of copyright infringement.I was away from 3/24 till 2/29 afternoon.I know nothing of this.What is it about PORN?Not by me or any i know.Can my signal be used?If so tell me how i can prevent it.

                                Thank You

Regular Problem Solver
Posts: 2,846
Registered: ‎11-02-2003

Re: Comcast Customer Security Assurance email

[ Edited ]

Do you have a wireless router? Is it secure????? What is the make/model??

Please read the "sticky" at the top of the Home Networking and Router Help Forum describing how to secure your wireless network....

IF you're sure YOU didn't download from any neferious sites....it's a safe bet a neighbor (or someone nearby.....) "tapped" into your wireless connection....

Good luck!

Stay Safe!

Please post back with more info.....There are MANY here who can assist you!

Visitor
Posts: 3
Registered: ‎04-25-2007

Re: Comcast Customer Security Assurance email

Abuse Incident Number:      NA0000041760437

Report Date/Time:           Wed, 11 Apr 2012 02:16:23 -0400 (EDT)

 

The time stamp is:

 

Initial Infringement Timestamp: 2012-01-26T12:38:49Z Recent Infringement Timestamp: 2012-03-03T10:57:41Z

 

Is this about something done on March 3?  Did it really take 6 weeks to send this notice??

Security Expert
USAF_E-8_RET
Posts: 5,123
Registered: ‎10-28-2003

Re: Comcast Customer Security Assurance email


tas30380127 wrote:

Abuse Incident Number:      NA0000041760437

Report Date/Time:           Wed, 11 Apr 2012 02:16:23 -0400 (EDT)

 

The time stamp is:

 

Initial Infringement Timestamp: 2012-01-26T12:38:49Z Recent Infringement Timestamp: 2012-03-03T10:57:41Z

 

Is this about something done on March 3?  Did it really take 6 weeks to send this notice??


I'm not totally familiar with the reporting - but it appears thsi is the 3rd incident.  Original on 26 January, 2012, another one on 3 March, 2012 and now this one on 11 April, 2012.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Visitor
Posts: 3
Registered: ‎04-25-2007

Re: Comcast Customer Security Assurance email

That's fine, but I deleted this stuff long ago.  I'm not sure where this is coming from. I certainly don't have it now.

 

New Visitor
Posts: 1
Registered: ‎12-07-2009

Re: Comcast Customer Security Assurance email

Infringing Work : ASSASSIN'S CREED 2 Filename : AC2_MAC_10251_EFIGS.dmg=20 Filename : AC2_MAC_10251_EFIGS.dmg=20 First found (UTC): 2012-04-19T07:50:13.80Z Last found (UTC): 2012-04-19T07:57:41.38Z Filesize  : 8007786206 bytes=20 IP Address: 67.163.53.99 IP Port: 12567 Network: BitTorrent Protocol: BitTorrent   =20

 

This game is no longer on my son's system. Why am I receiving this message.

 

Please respond

sims2434@comcast.net

 

Security Expert
USAF_E-8_RET
Posts: 5,123
Registered: ‎10-28-2003

Re: Comcast Customer Security Assurance email

Hi GeneanddSue,

 

Please remove your email address from your post.  Click on Options, select Edit Reply and then delete the address.

 

I am sorry, but as a fellow customer, I do not have access to any of your account information.  You can try the following for answers:

 

 

How to contact the Comcast Customer Security Assurance Department:

 

 

 

The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.

 

 

 

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)


1 - 888-565-4329

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

New Visitor
bobbijcooper03
Posts: 1
Registered: ‎05-11-2012

Re: Comcast Customer Security Assurance email

 

Please tell me what this means.  I don't understand.  My grandson tried to put this on his ipod.  I need you to explain what is wrong with that..

bcooper8027@comcast.net

 

Copyright work(s) identified in the notification of claimed infringement:

Infringing Work : SEXY AND I KNOW IT
Filename : LMFAO - Sexy and I Know It.mp3=20
Filename : LMFAO - Sexy and I Know It.mp3=20
First found (UTC): 2012-05-05T22:38:58.64Z
Last found (UTC): 2012-05-05T22:42:07.57Z
Filesize  : 8035709 bytes=20
IP Address: 98.211.120.7
IP Port: 19890
Network: BitTorrent
Protocol: BitTorrent    =20

Security Expert
LoPhatPhuud
Posts: 2,826
Registered: ‎11-01-2005

Re: Comcast Customer Security Assurance email

[ Edited ]

bobbijcooper03 wrote:

 

Please tell me what this means.  I don't understand.  My grandson tried to put this on his ipod.  I need you to explain what is wrong with that..

**********@comcast.net

 

Copyright work(s) identified in the notification of claimed infringement:

Infringing Work : SEXY AND I KNOW IT
Filename : LMFAO - Sexy and I Know It.mp3=20
Filename : LMFAO - Sexy and I Know It.mp3=20
First found (UTC): 2012-05-05T22:38:58.64Z
Last found (UTC): 2012-05-05T22:42:07.57Z
Filesize  : 8035709 bytes=20
IP Address: 98.211.120.7
IP Port: 19890
Network: BitTorrent
Protocol: BitTorrent    =20


Your grandson downloaded copyrighted material in violation of Federal law and got caught doing it. Delete the work ' SEXY AND I KNOW IT, from your computer. Also remove any bitTorrent program using Add/Remove Programs.


Finally, I suggest you restrict, if not outright ban, his use of your computer.

Should the copyright holder elect to sue (unlikely, but possible) you are responsible.

 

 



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2014
Visitor
Posts: 2
Registered: ‎07-16-2006

Re: Comcast Customer Security Assurance email

> From: csa-noreply@comcast.net
> To: j_francis41@comcast.net
> Subject: Notice of Claim of Copyright Infringement.
> Date: Sun, 24 Jun 2012 00:13:57 +0000
>
> Notice of Action under the Digital Millennium Copyright Act
>
> Abuse Incident Number: NA0000045749227
> Report Date/Time: Fri, 22 Jun 2012 09:56:18 -0500
>
>
> JEFFREY NUNES
> 52 TROWBRIDGE ST - APT 1
> CAMBRIDGE, MA 021384126
 
TO: Comcast Customer Security Assurance
Re; Notice of Action under the Digital Millennium Copyright Act
> Asset: RED TAILS
> Protocol: BitTorrent


What the heck are you talking about and what or who is/are RED TAILS and/or Bit Torrent?

I have no knowledge of, nor interest in this THING whatever it is.
I've taken note that the "Timestamp is: 2012-06-21 22:52:30.450 GMT."
I note also that the "Date Last Seen is:  2012-06-21 22:52:30.450 GMT."
The
Timestamp and the Date Last Seen are identical down to the second??  
 If someone is playing games with me, am not in the least amused.
 
As for the date in question, 6/21/2012, my Hotmail service was at a virtual stand still for much or all of the afternoon and evening supposedly because of a hard crash at Twitter per CNBC. It caused an Internet freak-out I read later.

On June 21st, I apent a good part of the day attempting to send emails to my family without success. Failure after failure.
When, after annoying waits, I tried to access other sites via Google on Hotmail/Comcast, I frequently and repeatedly ended up on sites unknown and unwanted before I finally gave up in thorough disgust.
All this after hours of accomplishing absolutely nothing.

If anything, this subscriber is deserving of apologies, not accusations.

Jeffrey  Francis Nunes
Cambridge, MA 02138
New Visitor
marshall8806
Posts: 3
Registered: ‎07-14-2012

Re: Comcast Customer Security Assurance email

All-

These notices, although sent from Comcast, originate from the Copyright Holders -- not Comcast themselves.

 

The three most common ways you will receive a DMCA Violation Notice are, in order:

  1. Your computer is INFECTED with malware. A third party who has remote control of your computer is using your connection to illegally download copyrighted material. This is the most common reason you get "caught" of violating copyright law!
  2. You have a wireless network with either no password protection or a weak password, and someone in your neighborhood used your connection to download the copyrighted material. Or, if you operate a business that provides wifi to your customers, for example at a coffee shop, one of your customers downloaded it.
  3. Someone in your house/office (children, grandchildren, roommates, friends, coworkers, etc.) knowingly downladed the material.

 

There are other possibities, but they are incredibly rare.

 

If you have questions, or need direction on how to check for infection, secure your wireless network, or just want to learn more information regarding copyright infringement and why/how you were contacted, call CSA at the number in the email, (888)565-4329! They are available nearly 24 hours a day, every day of the year.

 

These emails are not notices of legal action. They are simply cease and descist orders from the copyright holders. If you do not take action to remediate the issue, your service may be terminated, you may be sued by the copyright holder(s), and you may face criminal charges. The way the law currently reads, it makes no difference if you knowingly or purposely downloaded the copyrighted material or not. Even if you were infected with malware and that is the cause of the infringement, you are still ultimately responsible for the activity. There is nearly constant legal, ethical, and technical debate about copyright infringement, but the only thing that matters is the way the law reads right now. The law says this is a crime no different than stealing a physical DVD or music CD from a store. It's as simple as that.

Bronze Star Contributor
npersn31
Posts: 389
Registered: ‎01-01-2008

Re: Comcast Customer Security Assurance email


bobbijcooper03 wrote:

 

Please tell me what this means.  I don't understand.  My grandson tried to put this on his ipod.  I need you to explain what is wrong with that..

xxxxxx@comcast.net

 

Copyright work(s) identified in the notification of claimed infringement:

Infringing Work : SEXY AND I KNOW IT
Filename : LMFAO - Sexy and I Know It.mp3=20
Filename : LMFAO - Sexy and I Know It.mp3=20
First found (UTC): 2012-05-05T22:38:58.64Z
Last found (UTC): 2012-05-05T22:42:07.57Z
Filesize  : 8035709 bytes=20
IP Address: 98.211.120.7
IP Port: 19890
Network: BitTorrent
Protocol: BitTorrent    =20

 

bobbijcooper03, please remove your email address from your post. I am no expert, but I am aware you could get spam as a result.

Npersn31


 

Bronze Star Contributor
npersn31
Posts: 389
Registered: ‎01-01-2008

Re: Comcast Customer Security Assurance email

[ Edited ]

j_francis41 wrote:
> From: csa-noreply@comcast.net
> To: xxxxxx@comcast.net
> Subject: Notice of Claim of Copyright Infringement.
> Date: Sun, 24 Jun 2012 00:13:57 +0000
>
> Notice of Action under the Digital Millennium Copyright Act
>
> Abuse Incident Number: NA0000045749227
> Report Date/Time: Fri, 22 Jun 2012 09:56:18 -0500
>
TO: Comcast Customer Security Assurance Re; Notice of Action under the Digital Millennium Copyright Act > Asset: RED TAILS > Protocol: BitTorrent
What the heck are you talking about and what or who is/are RED TAILS and/or Bit Torrent?
I have no knowledge of, nor interest in this THING whatever it is.
I've taken note that the "Timestamp is: 2012-06-21 22:52:30.450 GMT." I note also that the "Date Last Seen is:  2012-06-21 22:52:30.450 GMT." The Timestamp and the Date Last Seen are identical down to the second?? If someone is playing games with me, am not in the least amused. As for the date in question, 6/21/2012, my Hotmail service was at a virtual stand still for much or all of the afternoon and evening supposedly because of a hard crash at Twitter per CNBC. It caused an Internet freak-out I read later. On June 21st, I apent a good part of the day attempting to send emails to my family without success. Failure after failure.
When, after annoying waits, I tried to access other sites via Google on Hotmail/Comcast, I frequently and repeatedly ended up on sites unknown and unwanted before I finally gave up in thorough disgust. All this after hours of accomplishing absolutely nothing.
If anything, this subscriber is deserving of apologies, not accusations.
Jeffrey Francis Nunes Address deleted to protect poster!


________________________________________________________

I am no expert, but I have seen posts advising posters from posting personal information. I believe this is against forum rules. But more importantly you do not know who will have your information as a result. This is not safe!
Npersn31
 
 

 

Bronze Star Contributor
npersn31
Posts: 389
Registered: ‎01-01-2008

Re: Comcast Customer Security Assurance email


LoPhatPhuud wrote:

bobbijcooper03 wrote:

 

Please tell me what this means.  I don't understand.  My grandson tried to put this on his ipod.  I need you to explain what is wrong with that..

xxxxxxx@comcast.net

 

Copyright work(s) identified in the notification of claimed infringement:

Infringing Work : SEXY AND I KNOW IT
Filename : LMFAO - Sexy and I Know It.mp3=20
Filename : LMFAO - Sexy and I Know It.mp3=20
First found (UTC): 2012-05-05T22:38:58.64Z
Last found (UTC): 2012-05-05T22:42:07.57Z
Filesize  : 8035709 bytes=20
IP Address: 98.211.120.7
IP Port: 19890
Network: BitTorrent
Protocol: BitTorrent    =20


Your grandson downloaded copyrighted material in violation of Federal law and got caught doing it. Delete the work ' SEXY AND I KNOW IT, from your computer. Also remove any bitTorrent program using Add/Remove Programs.


Finally, I suggest you restrict, if not outright ban, his use of your computer.

Should the copyright holder elect to sue (unlikely, but possible) you are responsible.

 

Lpp, you probably missed it in your great concern to get the poster the information he needed, but you posted their email address. Please fix your post.

Respectfully, Npersn31


 

Regular Visitor
Posts: 4
Registered: ‎03-04-2008

Re: Comcast Customer Security Assurance email

This just happened to me.

 

I just got a wireless router on Black Friday (my old router picked this day to die).

 

I have never used one before, so I once I got it setup I left the default password on.

 

Now I'm going to have to take the time to figure out how to change it.

 

Course in my defense I called Comcast with help setting up the router. They never told me to secure or how to secure it. So it's also their own fault.

 

At any rate I got a bunch of those at least a dozen or more for porn.

 

I'm not too worried about it, cause I don't think the companies that make porn are going to come after me specifically. Also if they looked into they will realize it was my router and my connection that was tapped into and not me personally.

 

Anyway after I post this I'm going to figure out how to secure my router.

 

My point is don't sweat them too much, if asked tell them the truth. Best thing is to lock down your router and they will stop.

 

One last thing I wouldn't worry so much about the notices, unless it's a ton over a long period of time the companies will not come after you. Doesn't pay them to. I would worry more about them using your bandwidth. Comcast is unlimited but if massive amount of stuff is being downloaded from your router this is not good. Also slows down the connection you pay for.

 

Lesson learned. Lock down router. Solve problem.

Connection Expert
EG
Posts: 43,061
Registered: ‎12-24-2003

Re: Comcast Customer Security Assurance email

[ Edited ]

ddt73 wrote:
Also if they looked into they will realize it was my router and my connection that was tapped into and not me personally.

 


FWIW, that is incorrect. They can't see or tell which particular client behind the router is responsible. They would only be able to know that it was your WAN (public) IP address for your general connection.

Connection Expert
EG
Posts: 43,061
Registered: ‎12-24-2003

Re: Comcast Customer Security Assurance email

Nine month old thread closed.