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AGhelp
Posts: 97
Registered: ‎02-28-2012

Recent phone scam reported- claim their Microsoft and your computer infected

‎03-14-2012 11:28 AM

New (or old) phone scam alert related to someone claiming they are from microsoft.

 

Reported today on our ABC News. Many people being scammed by a call from a fake microsoft personel saying they have found a problem with your computer. They have tricked some into giving them remote access and charge them for helping them fix the problem.

 

Especially with the amount of people getting emails, phone calls, and pop ups about dns changer bot infection I felt this was important to pass along.

 

It is a scam. They get you to pay for services with credit card. Have tricked people into giving access to their computer.

 

Article states:

Be careful of an email, pop- up, or phone call warning you of a problem your  computer.
You can read more at:

 

http://www.wxyz.com/dpp/money/consumer/dont_waste_your_money/computer-virus-scam#ixzz1p6WVhmObhttp://www.wxyz.com/dpp/money/consumer/dont_waste_your_money/computer-virus-scam#ixzz1p6WVhmOb

 

(hopefully did this correctly everyone :smileyhappy: )

 

STAY SAFE AND PROTECT YOURSELF!

 

 

 

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USAF_E-8_RET
Posts: 4,230
Registered: ‎10-28-2003

Re: Recent phone scam reported- claim their Microsoft and your computer infected

[ Edited ]

‎03-14-2012 11:36 AM - edited ‎03-14-2012 11:39 AM

When in doubt - always double check to see if the Phone Scam has been reported here:

 

 

http://xfinity.comcast.net/constantguard/Alerts/

 

 

You may notice the Microsoft Scam was first reported in Sept of last year.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

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AGhelp
Posts: 97
Registered: ‎02-28-2012

Re: Recent phone scam reported- claim their Microsoft and your computer infected

‎03-14-2012 12:06 PM

That's sad it took this long for it to reach "the news".

 

 I have been checking alerts daily- put it on my toolbar. However, not everybody does.

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Queen-Evie
Posts: 12,344
Registered: ‎02-04-2004

Re: Recent phone scam reported- claim their Microsoft and your computer infected

‎03-14-2012 12:17 PM

People who fall for this scam fail to realize that there is NO WAY MICROSOFT CAN TELL YOU HAVE A PROBLEM WITH YOUR COMPUTER OR THAT IT IS INFECTED WITH A VIRUS.

 

The callers will say your PC was sending them info you have a virus terrible virus or the PC is sending them error messages.

 

Neither is true. If it were true Microsoft would not be able to keep up with everyone who really does have an infection or error messages.

 


 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

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CCCarole
Posts: 24,389
Registered: ‎05-21-2006

Re: Recent phone scam reported- claim their Microsoft and your computer infected

‎03-14-2012 12:33 PM

http://xfinity.comcast.net/constantguard/Alerts/

 

I think this link and the information should be added as a sticky in this Forum and possibly in the Email Forum as well!

 

Carole



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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AGhelp
Posts: 97
Registered: ‎02-28-2012

Re: Recent phone scam reported- claim their Microsoft and your computer infected

‎03-14-2012 01:00 PM

I actually suggested it should be added to the homepage. One of the things that flip through daily or a section dedicated to it (like the do for finance news and so on).

 

In honesty, I would love that page to be on the the flash box daily instead of some of the other things they put on it.

 

Headlines pg 1

Security Alerts Page 2

 

Problem solved!

Most people at least glance through those flip screens. Think of how many people they could inform instead of having the constant calls from costumers trying to figure out whether somethings legit

 

All I see, alittle link that says security in small letters on the top of the page. Click it, Alerts in another toolbar type link. Wow....That's where it was reported.

 

Makes no sense why they wouldn't have it front and center. Wouldn't mind a link to forums as well. Better then...what ever the new fad news is for the day about a show, food, diet, or whatever else they come up with  

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