02-20-2012 12:15 PM
Can someone PLEASE explain to me WHY it take over 2 weeks & 17 people to fix one simple issue ? My CID PC has NOT worked ever since I got service hooked up(02/01). Every time I call or chat with Comcasts so called techs, all they say is a ticket has been submitted and I should wait 24-72 hours.
Is has been going on over 2 weeks, and it still is NOT working. My next step is to report this to the BBB, FCC.
02-23-2012 12:42 PM
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