Universal Caller ID

[bluemorph]

Ive seen many other messages that the update doesn't work.  I had the same problem, but in addition, I can't close the dialog error box without my entire computer jamming. 

How do you UNINSTALL the caller ID -- it's obviously not worth having it.

[wbabor]

Same thing happen to me this morning..

Hit ctrl, alt, delete to stop the program...that will get rid of update screen...

Then go to control panel/programs and delete the program Comcast caller ID...

Go to their web site and download the new version....make sure when the screen pops up to open/save file....do not choose open(will not work properly)...save it to your desktop...then run the file from there...it should install new version..

Good luck..

[wuckyduck]

I had trouble with the update as well. Thanks for the post, I will try your suggestion.

[Bobbi38]

I also have had trouble with the update, it's freezing some of my programs I believe, as it is the only thing I have updated yesterday.  Will try to delete using controls, and download newer version.  Thanks!

[lakemann374]

This did not work on either of my computers.  Still says login failed.  Another one of Comcast's failed improvements.

[carolekerman]

Does anyone know where I'd find the update as downloaded to my computer so I can delete it?