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Visitor
slkboom
Posts: 4
Registered: ‎01-13-2012

Caller ID won't connect

Everytime I try to connect with Caller ID It says user id/password not valid.

Never had this problem before. What do I do?

Visitor
Posts: 2
Registered: ‎12-24-2007

Re: Caller ID won't connect

I can't retrieve my voicemail as it says my password is incorrect.  I have never had this problem before and have not changed anything.  Our phone won't take any more calls as it is full and I would like to solve this problem so I can clean out my voice mail.  Can you help me?

 

 

Cable Expert
JayInAlg
Posts: 11,475
Registered: ‎03-02-2007

Re: Caller ID won't connect

You can reset your voicemail passcode by going into the Digital Voice Center at digitalvoice.comcast.net.

 

Click on Preferences / then voice mail.  That is where you can change or reset your voice mail password.

 

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Visitor
slkboom
Posts: 4
Registered: ‎01-13-2012

Re: Caller ID won't connect

Sorry, I ment to say that my caller ID on my computor won't connect. keeps popping up user id/password invalid.