Universal Caller ID

[sharoncellis]

Unable to get caller ID to display on TV or new telephones

[reasd]

Hello,

Can you give us some more detail? Has it ever been working? Do you have the motorola or pace box?

[ComcastKeisha]

sharoncellis---

Sorry for the inconvenience. I have reset your caller ID/TV  and sent test signals to your boxes. Can you verify that you have the ITV icon in your menu and that this feature is turned on?

I will have someone follow up with you as well to make sure that both of your caller id issues are resolved.

[Eman318]

Keisha,

Will Caller ID or the new guide ever be offered in Shreveport LA?