03-02-2012 04:14 PM
Well let's see.....For more than two years I had all three services and was getting Caller ID with no problem.
I noticed that my bill never mentioned anything about being " Bundled" I called and asked about the mistake and it was finally corrected.
Since that correction....I've lost caller ID on computer and my TV. Hasn't worked for months on end.
I phoned and was assured on more than one occasion that I had the right person on-line to fix the problem, '
yet here I am again. I figured I would head to the boards for more attention.
Anyone else have these problems ...Again and again.
03-02-2012 07:53 PM
I have the same problem. My bill always said bundled, however for a while now I haven't had the caller ID on my tv. I hadn't use the app on the pc in over a year. But I'm sitting here at the computer now doing some homework so I thought I'd log in and use it. I've had 2 incoming calls since I've been sitting here and no caller ID yet! I clicked on a question mark in the settings to try and troubleshoot and it took me to the forums page where I saw your post! How ironic...
03-03-2012 08:15 PM
If you had read my post.....Yes, I phoned customer service and the agent on the line said I had the RIGHT PERSON for the job.
It never worked.....STILL doesn't work.
I think I'm done calling. It's a complete waste of my time. I guess that's what they hope. If nothing gets done you'll just go away.
I'm thinking I will just go away, and soon I will be away from their phone service.
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