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Contributor
JKBATTLE1
Posts: 22
Registered: ‎10-31-2011

HOW CAN I BLOCK "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS.

A LITTLE HELP PLEASE, ON BLOCKING INCOMING "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS. I'M TIRED OF NOT KNOWING IF THESE CALLS ARE ROBO-CALLS OR NOT AND WOULD LIKE TO BLOCK THEM COMPLETELY.  THANKS FOR ANY HELP. 

Cable Expert
JayInAlg
Posts: 10,544
Registered: ‎03-02-2007

Re: HOW CAN I BLOCK "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS.

[ Edited ]

In Xfinity Connect go to the voice section, click on preferences, and confirm your "block anonymous calls" is checked.  The menus are in the process of being updated to a new layout, so you might not see exactly what is shown below.

 

 

 

anon.JPG

Contributor
JKBATTLE1
Posts: 22
Registered: ‎10-31-2011

Re: HOW CAN I BLOCK "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS.

I HAVE DONE THAT ALREADY AND AM STILL RECEIVING "ANONYMOUS' AND "NUMBER UNAVAILABLE" CALLS. I WANT TO BLOCK THEM COMPLETELY. PLEASE ADVISE AS TO NEXT STEP. 12 NUMBERS IS NOT ENOUGH, THOSE ARE NUISANCE CALLS WITH TELEPHONE NUMBERS. HOW DO I LIST "NUMBER UNAVAILABLE"?????

Contributor
BobJ111
Posts: 6
Registered: ‎10-05-2011

Re: HOW CAN I BLOCK "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS.

Try using PhoneTray.  It works well, the software is free, and only requires a $25 modem between your computer and the phone line.  It's provided by  http://www.traysoft.com/products.htm

Contributor
JKBATTLE1
Posts: 22
Registered: ‎10-31-2011

Re: HOW CAN I BLOCK "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS.

I'M SUPPOSED TO PAY TO NOT RECEIVE " ANONYMOUS AND NUMBER UNAVAILABLE" CALLS???? WHY DOESN'T COMCAST HIRE SOME ONE TO WRITE CODE THAT WILL PREVENT THOSE UNSOLICITED ANNOYING CALLS. ANSWER ME THAT!