05-14-2012 11:16 AM
A LITTLE HELP PLEASE, ON BLOCKING INCOMING "ANONYMOUS AND NUMBER UNAVAILABLE" CALLS. I'M TIRED OF NOT KNOWING IF THESE CALLS ARE ROBO-CALLS OR NOT AND WOULD LIKE TO BLOCK THEM COMPLETELY. THANKS FOR ANY HELP.
05-14-2012 01:00 PM - edited 05-14-2012 01:01 PM
In Xfinity Connect go to the voice section, click on preferences, and confirm your "block anonymous calls" is checked. The menus are in the process of being updated to a new layout, so you might not see exactly what is shown below.
05-14-2012 05:06 PM
I HAVE DONE THAT ALREADY AND AM STILL RECEIVING "ANONYMOUS' AND "NUMBER UNAVAILABLE" CALLS. I WANT TO BLOCK THEM COMPLETELY. PLEASE ADVISE AS TO NEXT STEP. 12 NUMBERS IS NOT ENOUGH, THOSE ARE NUISANCE CALLS WITH TELEPHONE NUMBERS. HOW DO I LIST "NUMBER UNAVAILABLE"?????
05-18-2012 01:01 PM
Try using PhoneTray. It works well, the software is free, and only requires a $25 modem between your computer and the phone line. It's provided by http://www.traysoft.com/products.htm
05-18-2012 05:23 PM
I'M SUPPOSED TO PAY TO NOT RECEIVE " ANONYMOUS AND NUMBER UNAVAILABLE" CALLS???? WHY DOESN'T COMCAST HIRE SOME ONE TO WRITE CODE THAT WILL PREVENT THOSE UNSOLICITED ANNOYING CALLS. ANSWER ME THAT!
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