06-18-2012 03:28 PM - edited 06-18-2012 03:33 PM
Go to Add Remove Programs and uninstall it. It's listed as Xfinity Caller ID.
That's the only way you will get it off your computer. What do you expect Comcast to do to get rid of it?
You or someone put it on your computer. You are the one who will have to make it go away.
Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
06-21-2012 09:39 AM
On another post I reported this was not working on my PC (Pittsburgh, PA). The problems started when Comcast sent out a new version of the PC Called ID. Many other people are complaining throughout the country. I previously have been using the older version for 2 years. In the last couple of days, I have been disconnected on my PC at least a dozen times. I think Comcast is now ignoring the complaints since they don't seem to have a solution. Apparently they also don't know how to go back to a version that is working. Apparently no backup!
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