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Contributor
Giants_Fan
Posts: 12
Registered: ‎05-13-2006

Selective Call Rejection Not Working on a Particular Number

I've been getting calls from this number, 503-403-2695 (Out of Area), 3 or 4 times a day.  I don't pick up and they don't leave a message.  I checked the number on 800notes.com.  I've added the number to my Selective Call Rejection list, but it still gets through.  I am under the 12 number limit on the list and the number does get saved to the list.

 

How come this particular number is not being blocked?  All of the other numbers on my rejection list are being blocked.

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: Selective Call Rejection Not Working on a Particular Number

 

Thank You
-Keisha-
Contributor
Giants_Fan
Posts: 12
Registered: ‎05-13-2006

Re: Selective Call Rejection Not Working on a Particular Number

Keisha,

 

A legitimate business would leave a message on voice mail regarding the issue and have a call back number.  Whoever is on the end of the line be it computer or human does not leave a message once the voice mail answers. 

 

I checked the number by searching online and the following is a typical posting:

 

"I just received a call from 1-503-403-2695 and they stated it was Wells Fargo and asked for personal information.  I hung up and called Wells Fargo (1-800-869-3557) and the person told me that they have no such number associated with Wells Fargo.  They are aware of these calls and are investigating them."

 

I hope you can help me by finding out how this number is making it through your call screening program.

 

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: Selective Call Rejection Not Working on a Particular Number

 

 

Thank You
-Keisha-
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New Visitor
SJ7
Posts: 1
Registered: ‎07-02-2012

Re: Selective Call Rejection Not Working on a Particular Number

I am havingthe exact same problem with the following number (303) 563‑049‍3.

I am slo well below the 12 numbers and it still goes through and doesn't leave any voicemail.