06-21-2012 10:40 PM
step 1, power cycle the cable box. Unplug for 2 minutes, then power it up and test in 1 hour.
If that doesn't do it, then contact Comcast support. As a note, it's been broken for many in the last month, or is only working on one box in the house.
06-30-2012 10:09 PM
Both Caller ID and On Demand haven't worked on my TV for a few weeks now. I tried all the "at home" tricks of unplugging the box and making sure all the settings didn't mysteriously change one day. I figured I would check the internet for answers first. So I guess I have to call. Oh boy.
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