Universal Caller ID

[wkwilliams]

My caller id on the tv is not working. What should I do? I tried the interactive tv setting but still does not work. What's next?

[reasd]

Hello,

Call 1-800 comcast you pay them more then enough to fix the problem.

[JayInAlg]

step 1, power cycle the cable box.  Unplug for 2 minutes, then power it up and test in 1 hour.

If that doesn't do it, then contact Comcast support.  As a note, it's been broken for many in the last month, or is only working on one box in the house.

[wkwilliams]

Contacted comcast on Friday. It is Sunday night and my TV will still not show caller ID of people calling. I guess I keep waiting!

[jser3]

Comcast service reports problems with caller-id on TV. They are working on problem.  Comcast won't tell you this unless you bug them about it

[wkwilliams]

They called and said to unplug everything at midnight and plug it back in to reset. Did that and checked this morning to see the results....no change.

[mongoose66]

Both Caller ID and On Demand haven't worked on my TV for a few weeks now.  I tried all the "at home" tricks of unplugging the box and making sure all the settings didn't mysteriously change one day.  I figured I would check the internet for answers first.  So I guess I have to call.  Oh boy.