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Bronze Star Contributor
Posts: 132
Registered: ‎07-03-2003

Universal Caller ID on PC won't log since this morning

I think there's something wrong with the Universal Caller ID servers as of today.  While it works on my cable box, the PC application won't log in (it just hangs at "Logging in as ...") and the iPhone app keeps sending push notifications stating that "Connectivity with the Comcast Caller ID system has been lost.  Please check your Caller ID settings".

Cable Expert
JayInAlg
Posts: 11,786
Registered: ‎03-02-2007

Re: Universal Caller ID on PC won't log since this morning

There are numberous reports of your same issue today.  Our contacts at Comcast Corp has already been aware of the postings, he will be back in the office Monday to report to the proper group.

New Visitor
ssanjose
Posts: 1
Registered: ‎12-01-2011

Re: Universal Caller ID on PC won't log since this morning

happening again today!!

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: Universal Caller ID on PC won't log since this morning

Thank You
-Keisha-
New Visitor
Ramon98123
Posts: 1
Registered: ‎02-05-2012

Re: Universal Caller ID on PC won't log since this morning

Invalid Username/Password – Please check & re-enter primary username/password [CIDPC 020] Keeps Poping Up Every time i log in on my pc nd is not working on my tv please update it i really need it

New Visitor
bluwon0
Posts: 1
Registered: ‎09-24-2013

Re: Universal Caller ID on PC won't log since this morning

caller id stopped working last week. Tries to login but just say's" login failed". Un installed and re installed , still not working.

New Visitor
SunnyvaleDave
Posts: 1
Registered: ‎09-27-2013

Re: Universal Caller ID on PC won't log since this morning

I had triple play installed yesterday.  Log in failed has shown up every time.