Universal Caller ID

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mp1974
Posts: 1
Registered: ‎08-07-2012

Universal Caller ID with Double-Play?

‎08-07-2012 07:39 PM

Hi, I currently subscribe to one of the double-play packages that offer internet and voice. I would like to use the caller-id function on the mobile app, but it says I must be subscribed to Universal Caller ID. Is that not part of my package? Seems that as long as I have CDV with caller-id, this feature should work. Thanks!!

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reasd
Posts: 4,623
Registered: ‎02-22-2007

Re: Universal Caller ID with Double-Play?

[ Edited ]

‎10-24-2012 09:15 AM - edited ‎10-26-2012 10:13 AM

Hello,

It is my understanding that you need the triple play package and a compatible box.

http://customer.comcast.com/help-and-support/phone/requirements-for-universal-caller-id/#faqs

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