06-22-2011 12:37 AM - edited 06-22-2011 12:38 AM
I just got a new number from comcast and now the caller id isn't displaying on the tv nor the laptop. what needs to be done to fix this problem?
06-22-2011 12:46 AM - edited 06-22-2011 12:46 AM
After a number change or code changes on the account it takes 4 or 5 days for the databases to sync.
If it doesn't start working by next Monday, post back and it will be escalated.
06-28-2011 07:34 PM
The Comcast Cares Team has been notifed and will get the right people to get it fixed.
Watch this post and your email for updates from the team during the business week.
07-07-2011 06:25 PM
why is it taking so long to get this problem resolved? why has a technican not placed a call to me to explain what is happening here???? I want this problem to be given the proper attention it is supposed to have!!! I want a call vack ASAP!
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