07-10-2012 09:18 PM
Hello, I had xfinity digital preferred installed on all three of my tvs last Monday (7/2) and have not been able to access On Demand at all. When I try to, I get Error 14. Any help would be appreciated it. Thanks!
07-12-2012 06:24 PM - edited 07-12-2012 06:25 PM
Well, I chatted with a tech last night that was very helpful, and I guess a signal was sent or something. On Demand came up for a few minutes, but then it went right back to error 14. Now, on the one in my bedroom, I get "one moment please this channel should be available shortly" on every channel. Any ideas on that? I unplugged and plugged back in, but it doesn't change...I'm quite frustrated right now.
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