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Recognized Contributor
2harts4ever
Posts: 162
Registered: ‎08-20-2006
Accepted Solution

On Demand Pin Number??

Howdy,

 

I was all ready to take the plunge and try my first On-Demand Pay Per View movie until I was asked to put in my 4 digit pin Number.  I have no idea what this is?

 

Is it part of my account number or something?

 

Thanks,

 

2harts4ever

Silver Problem Solver
andyross
Posts: 3,528
Registered: ‎10-17-2003

Re: On Demand Pin Number??

[ Edited ]

Sounds like somebody enabled the Purchase PIN. If you didn't do it, it could be leftover from the previous user of the box, if Comcast didn't do a full reset on it.

 

You can look through here for info on setting or changing it:

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/Parental_Control

 

At the worst, you may have to call Comcast and have them clear the PIN's, which may require a hard reset of the box, clearing everything such as reminders and iGuide personalization. If it's a DVR, it could erase any recordings and scheduled recordings.

 

 

Recognized Contributor
2harts4ever
Posts: 162
Registered: ‎08-20-2006

Re: On Demand Pin Number??

Hi andyross,

I appreciate your response.   :smileygrin:

I am off to a viewing and funeral but I will check out the information and link you provided and post back later.

Thanks and regards,

2harts4ever

Recognized Contributor
2harts4ever
Posts: 162
Registered: ‎08-20-2006

Re: On Demand Pin Number??

Hi andyross,

 

Just wanted to let you know that the link you provided solved the problem. 

 

I just finished watching 'Blindside'  thanks to you taking the time to send the link. :smileygrin:

 

Thanks and regards,

 

2harts4ever

New Visitor
snowys2cute
Posts: 3
Registered: ‎04-03-2010

Re: On Demand Pin Number??

It's a default setting.  Try putting in 0000 or 8888.  I can't remember which one it is.

New Visitor
bwilson186
Posts: 1
Registered: ‎04-04-2010

Re: On Demand Pin Number??

ch. I had the same problem and was on hold with comcast for 25 minutes. The code is 0000. you saved my sanity!!!

Visitor
Posts: 1
Registered: ‎03-14-2010

Re: On Demand Pin Number??

Thank you, thank you, thank you!  Between the remote freezing and the lack of pin for ordering a movie, I almost gave up--but you folks saved the day!  At least the internet worked!

Visitor
Posts: 1
Registered: ‎11-26-2009

Re: On Demand Pin Number??

How do I find out my pin number for on demand

New Visitor
RandyK1226
Posts: 1
Registered: ‎07-03-2011

Re: On Demand Pin Number??

How do I get the pin to start on-demand, I've been a customer for a few years.

New Visitor
laurenandbaby
Posts: 1
Registered: ‎08-19-2011

Re: On Demand Pin Number??

awesome that link worked ASAP  watching RIO right now with my baby....  THANKS!!   DID NOT want to have to call COMCAST!!!! 

New Visitor
aucremanne
Posts: 1
Registered: ‎12-07-2011

Re: On Demand Pin Number??

I can't thank you enough!!! I never did reach anyone at Comcast.

New Visitor
leviwade
Posts: 1
Registered: ‎01-10-2012

Re: On Demand Pin Number??

wow..it DOES PAY to read customer comments....having same issue with the on demand requiring a pin number and DID NOT want to spend time holding with comcast either.::...so THANKS to whoever figured it out...will try it!!

New Visitor
Posts: 1
Registered: ‎02-28-2007

Re: On Demand Pin Number??

mine was 1111

New Visitor
iamgbell
Posts: 1
Registered: ‎04-14-2010

Re: On Demand Pin Number??

For me the pin was 1111.