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New Visitor
Sandi8069
Posts: 1
Registered: ‎07-25-2013

On Demand error #22 for 3 weeks now!

ISSUE DETECTED
There seems to be a problem with this video. Please try again. If the problem continues call xfinity and reference error code #22

I've called 5 times and each person is more incompetent than the last. I chatted with customer service. I upgraded all 3 boxes. Same problem on new boxes. I've attempted Over 200 movie purchases and I'm at the end of my rope.
Visitor
JBar1017
Posts: 4
Registered: ‎08-09-2013

Re: On Demand error #22 for 3 weeks now!

I'm also having the same issue myself! I'm assuming you have the X1 Box as well. I finally called a Rep and she has issued a Tech to come out, because all their signals they send simply don't work!

 

Jack

New Visitor
holidayfocus
Posts: 1
Registered: ‎10-24-2012

Re: On Demand error #22 for 3 weeks now!

The quick fix for this issue is to power down then disconnect power and coax cable it will be back up in seconds

New Visitor
BEvert
Posts: 2
Registered: ‎10-04-2013

Re: On Demand error #22 for 3 weeks now!

Installer had the same problem with error #22. He did a "UDB hit" and it resolved the problem within 15min. Im not sure what that means but maybe when you call comcast you can ask them to do that from where they are.