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New Visitor
Ipryo
Posts: 1
Registered: ‎07-23-2012

Reference srm20

Cant watch my on demand shows :smileysad: helppp plss
Silver Problem Solver
rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: Reference srm20

unplug the box to reset if that does not work you need to call comcast

Cable Expert
JayInAlg
Posts: 10,461
Registered: ‎03-02-2007

Re: Reference srm20

SRM20 means the system can't process the request.  This is beyond the scope of this forum, so please contact Comcast support and report the error SRM-20 to the fix agent.