I just called Comcast and finally got 2 representatives who were helpful and understood what they were doing but ultimately were not able to resolve this problem due to a restriction in their system that cannot be resolved unless I pay another $6.25 per month. Here's why:
I just have a Tivo Premiere (with a comcast cablecard) and no other Comcast Cable Boxes.
When I called the comcast xbox support number, the representative tried to apply the "IP Video on Demand" Rate Code (which is what Code 805 refers to) and she couldn't since my account didn't have the "Video on Demand" code attached to it. She couldn't go around it. And, she couldn't attach the "Video on Demand" code to my account either. She thought that it was because it wasn't available in my area. But, I told her that I previously had On Demand when I had a Comcast DVR before I switched to Tivo. So, she connected me to the Video Services dept. to try and get it straightened out.
The Video Services rep. tried but couldn't attach the "Video on Demand" code. So, he tried to talk to his supervisor. He told me that the only way to get the "Video on Demand" code on my account was to have at least 1 Comcast Standard Cable Box on my account which would cost $6.25 a month. He offered to send it out or said I could go pick it up.
I told him that I would think about it and that it was disappointing because the main advantage of the Xbox Xfinity On Demand App was for people like me who didn't want a Comcast Box. I just want the Tivo Box. I know that Tivo Premier is adding a Comcast On Demand App. If it won't work unless I get a Standard Cable Box, then, in my mind, it defeats the purpose of even adding the app.
So, from my perspective, no access to HBO Go on Xbox due to Comcast restrictions (unlike competitors in my area of Dish, Fios, Direct TV), no access to On Demand via the XBox Xfinity App, and possibly no access to On Demand via the Tivo Xfinitiy App, makes me really disappointed in Comcast. They need to fix this quickly!!!
