11-12-2011 08:42 PM
The movie I am attempting to watch on demand keeps freezing. When I pressed stop and play, the movie started completely over. I attempted to fast forward to the part where it froze, but then it froze again and would do anything. I finally just stopped it and started over. Any suggestions?
11-12-2011 10:08 PM
unplug the box and plug it back in to reset it. If that does not fix it call comast and have a reset sent, if that does not work call and get a tech out. if your viewing is interruped dont go back to the show go to saved programs on demand and it will start where you left off.
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