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Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012
Accepted Solution

on demand

does anyone know  why when i select on demand it goes to help and services on demand  channel 200

Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: on demand

Does it work if you go to channel 1?

Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

Re: on demand

no all it says is  press ok to activate  then when i press ok   it does nothing

 

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: on demand

I would call comcast, the ondemand codes on your account are either not there or are incorrect.

Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

Re: on demand

i called comcast and the person i talked to  told me  me to unplug the pwer and plug it back in  and if it wasnt back up in 30 they would send some1 out after i called back   i cant believe some of these techs   they ahev soem nerve after u tell them its already been done and then they want u to do it again

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: on demand

they are not techs they are customer service reps.  Did you tell them to look at the coding on your account to make sure all the on demand codes were there?   Are you a new customer or has this never worked?  do you have on demand with your package.  

Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

Re: on demand

come on comcast when are yall gonna fix my vod

Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

Re: on demand

apparently there was some codes on my account that prenvented the  vod  from working liek it should  its all fixed now