Video On Demand

[beeker]

Is anyone else having problems ordering the UFC fight tonight, I live in the NW burbs of Illinois

[vc123]

It looks like I've paid for it but all I get is a black screen.

[dwade843]

same.....cant contact anyone about it either...Im in Sacramento CA

[ralexa]

Yeah, Im in Sacramento as well. Same problem with a black screen.

[cklw]

same problem here - in tacoma, wa. no answer at customer service...only the msg that says they're having a high volume of calls.

[bgerula]

same issues and i have a house full.  talk about **bleep**off people.  i am also in the sacramento area.

[roberthawkins32]

Same here in Oakland- at least I have hold music now.  The online help chat is overloadeded... I'm luckily number 12 now, I just checked where there at now, and they are over 350 people waiting.

[dwade843]

lol im #84

[es1677]

WE are having problems too.  Do you think we will get charged?

[dwade843]

They will charge, you will just have to call and have them take it off the bill.

[ralexa]

Message Edited by ralexa on 01-31-2009 07:40 PM

[bgerula]

i am still 245 in the que for live chat.

[dwade843]

Ouch....55 now...seems it gets slower as I get closer, what a pain.

[ralexa]

Just got off the phone, about a 15-20min wait, I didnt catch all the technical reasoning but they have to push the ppv manually. Came on instantly when he did it.

[dwade843]

Great....so you have to talk to a person. Wont happen for me cant seem to get past the auto hang up. Thanks for the info though

[kiehn]

Yes; receiving a message "Video Alarm Detected Service Id 3 (2547), for the last 30 minutes. I've miss two fights and counting.