Joe,
I've already consulted those resources, which is what lead to my original post. I find them incomplete and contradictory. In one answer it states that you will have an xfinity set top box, but then in the next answer it states that customers with cable cards are supported. So which is it?
As for the modem compatibility, that is a question mark too, which is why I gave you the information about my modem. For starters, the page doesn't list my speed tier, performance plus, so I am basing my guess on the modem listed under the performance tier. That aside, the compatibility specs say the modem has to be D2 or D3. Leaving aside the fact that those abbreviations aren't defined anywhere, I assume that means the DOCSIS version number. The provided resource highlights which modems are DOCSIS 3 , but says nothing about version 2. How is anyone supposed to know unless they work in the narrow corner of telecommunications where the acronym DOCSIS has any meaning?
I pay for on demand service but have only cablecards. With the exception of my two questions above i seem to meet the requirements for the service to work. You work for my service provider and have access to more resources and a better understanding of the underlying service than I could ever develop as a customer.
Could you please tell me whether, in your best understanding of my situation, I should expect the Xbox service to work, or not?
