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New Visitor
doomdiva
Posts: 1
Registered: ‎07-20-2012

Calls not directed to voicemail

Hello, 

I changed my voicemail greeting, and when I went to double-check it by calling my number from my cell phone, it just kept ringing and ringing - not going to voicemail. I also recently set it to go from 5 rings to 3 rings. What can I do so my callers actually are directed to my voicemail?

 

Thank you. 

New Visitor
lc1834
Posts: 2
Registered: ‎07-23-2012

Re: Calls not directed to voicemail

I am having the same issue Comcast pleae fix the problem. I use this as a work line and I am upseting clients that they can't get intouch with me and the phone rings continously without picking up. I am looking into other avenues of service because this is still broken after 2 call into tech support to have the voicemail reset. 

 

Unhappy Client.