05-05-2012 02:54 PM
Hello Kig816, my apologies for the trouble. I enabled your voice mail on the system, there are something that are still getting setup in the back end and are not made available right away but your voice mail is now usable.
Please let me know of anything else I my help with.
06-11-2012 10:04 PM
06-12-2012 06:28 AM
So I logged my post about not being able to set up v-mail back on May 9th. Today - June 12th - I get a response from the Forum saying "Thanks for sharing your concern with us. The Forums team has been made aware of your issue."
Wow - over a month later I get acknowledgement of the issue.
08-20-2012 08:28 AM
I was having trouble finding the correct procedures to setup voicemail and after reading some replies here I got it to work! I set up a pin # online and then used the *99 option and connected fine. Thank you!
08-20-2012 08:58 AM - edited 08-20-2012 09:00 AM
Editing my own post. I missed the editing option once it is posted...sorry. The method I used to get my voicemail started was the *99 and then followed the prompts. The PIN setup mentioned actually was the 'security setup' option that seems to have now been transferred to the voicemail prompt on my phone... I can access voicmail using the *99 , but when I try to just use the voicemail option on my phones menu it trys to dial the security key number ?? oh-well..back to manual dialing I guess
10-06-2012 03:18 AM
I am having the same problem set up my voicemail. The mailbox you are trying to reach is not in service or sometime it will say mail box full. please help I have been trying to set this up several months.
10-17-2012 12:33 PM
After comcast disconnected all of my services in error (their error) - I lost ALL of my voicemail messages I had saved, many of which were from my Mother who recently passed away! :*-( Now that they have restored my services, I cannot set up my voicemail at all. I am getting that same message saying: The mailbox you are trying to reach is not in service...goodbye...
Please correct this at your earliest convenience. Thank you!
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