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New Visitor
LeeSmith
Posts: 1
Registered: ‎07-27-2011

Code to access Voice Mail

Voice mail is not asking for my password prior to giving me my messages

I have gone through the set up twice, leaving a password

 

Right now anyone can get my personal messages with a password.

 

Why doesn't voice mail ask me for a password??

 

Lee Smith

Cable Expert
JayInAlg
Posts: 11,520
Registered: ‎03-02-2007

Re: Code to access Voice Mail

Your profile can be set so you do not use a password if your checking your voicemail at home using *99, but it will prompt you for that password when you check it from the outside.

 

You can change it in Smartzone or Xfinity Connect under preferences / Call Manager to always ask for a password.

 

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